Says no Internet when there is!

[Quilgy]

My machine seems to be quite intolerant of minor blips in my connection. I am regularly getting the browser telling me I have no internet connection immediately after I try and load a page. If I hit refresh it then loads right away. Same problem is affecting iTunes which spits the dummy during a download as it thinks the net connection has gone away when it's still OK.

This never used to happen on BT ADSL, only since I moved over.

Any tips?

[NewsreadeR]

Hi

At the top of Internet Explorer, go to tools, then Internet Options, then connections, make sure never dial a connection is ticked.

Go to lan settings at the bottom of the same page, make sure no tick in use a proxy server and then click ok

Shut down IE and try again, let us know

[Wheelie]

Welcome to the site Quilgy

I am not sure why it does this and there have been a couple of post about the same thing,I have to admit i have had it happen to me on the odd occasion as well.

[Quilgy]

Originally Posted by NewsreadeR

Hi

At the top of Internet Explorer, go to tools, then Internet Options, then connections, make sure never dial a connection is ticked.

Go to lan settings at the bottom of the same page, make sure no tick in use a proxy server and then click ok

Shut down IE and try again, let us know

Guess I should have mentioned I am neither using IE nor a PC - Mac and Safari.

[NewsreadeR]

ooops - Do you want me to move this post to the Mac section?

[Wheelie]

I have just moved it

[Spike87]

Hi Quilgy,
First thing to try is to empty the cache and to reset safari, both of which are found in the Safari menu at the top left.

Other then that make sure everything is upto date so try running Software Update from the Apple menu.

If thats still not helping then I've got a few questions,
What version of OS X are you on?
How are you connecting to the Sky router?

This will help with some other suggestion that I've got if the above doesn't work.

Hope this is off some help and sorry if it is all a little obvious I haven't a clue how long you have been a Mac user.

Cheers

[donelson]

Originally Posted by Spike87

What version of OS X are you on?
How are you connecting to the Sky router?

I also have the "Not connected to Internet" message 3-4 times per day, for no more than 10 seconds at a time.

If I immediately go to Network Diagnostics, the bottom two indicators are Red. If I then do nothing, within a few seconds all the lights go green.

I am using OSX 10.4.8 with all the latest updates.
Safari 2.0.4
Mac dual G4 1.25 GHz with 2 GB ram.
Connected via Ethernet to Sky Netgear ADSL2 modem on Sky Max package.
Getting around 8 Mbits/sec downstream, noise margin 6.5 - 8.2 dB (plenty)

Note: My PC doesn't go offline when the Mac does...

Help!

[Spike87]

Hi donelson,

Great that you are all up to date.

I'm afraid I'm running short on ideas as the above info that you posted shows your setup to be optimum.

There's only thing I can think of now, this is something I had to do when I first started using ethernet regularly rather than Airport.

Go to System Preferences, click on Network, choose Assist Me and then Assistant.
Click through the dialogues and be sure to choose Connect to LAN click Continue a couple more times and you will probably get a dialogue saying that Network settings have been changed.

For me I had manually setup the connection, I thought correctly, but was unable to get any traffic into Safari, except totally randomly rss feeds. After going through the above Safari worked fine.

I know it's not quite the same as what your suffering with but I think it's worth a try.

If still a no go then I shall admit defeat as I am fresh out of ideas

Cheers

[Jose Cardoso]

Two things you can try. First, go into System Preferences, Network and then choose your method of connection. Under TCP/IP options you can disable IPv6 as most home routers don't even support it yet.

Secondly, you can try changing your DNS server from Sky's to Easynet's which is 212.135.1.36. I found this fixed a lot of lookup issues that I was experiencing. In my opinion there is something seriously wrong with Sky's DNS server.