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    Broadband getting slower and slower

    This is a discussion on Broadband getting slower and slower within the Mac users forums, part of the Sky Broadband help category; My broadband download has now halved in the past few months. I was averaging 7000 down and 670 up, I ...

    1. #1
      skydance's Avatar
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      Broadband getting slower and slower

      My broadband download has now halved in the past few months. I was averaging 7000 down and 670 up, I publish my latest stats herewith. My router is a Sagem firmware is 5.14.6.1a4N. This afternoon the down stream noise margin was down to 1.6db. My platform is a Mac Airbook.

      I've tried all the twists this end, including, filter replacement and test socket alternative. My local exchange is 1.4 miles away and is SkyEasynet enabled.

      I've not had any problems until quite recently in over 4 years with Sky. I suspect they're throttling my use to pressure me onto a different "scheme" as I'm on the free package presently. I don't download much so I really have no need of a more expansive package, not what Sky want to see of course. They seem to separate the broadband from the TV side, with Broadband probably fighting their corner and wanting increased revenue.

      I have been on to Sky 'Help', but the poor chap didn't seem to have a clue and said he would ring back - guess what?

      Is the service generally getting poorer as more and more X boxes, Netflix etc swell the already congested facilities?

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 54269 58158 0 15967679 54086149 18:35:20
      LAN Down 0 0 0 0 0 144:16:38
      WLAN Up 3163848 2196829 0 2147483647 344910027 144:16:19

      ADSL Link Downstream Upstream
      Connection Speed 6140 kbps 796 kbps
      Line Attenuation 45.5 dB 25.2 dB
      Noise Margin 4.6 dB 11.5 dB


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    3. #2
      tenar's Avatar
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      Re: Broadband getting slower and slower

      with your noise margin dropping its likely interference of some kind , does it stay steady in test socket if so its internal but if unstable in test socket then line problem check telephone line for noise dial 1 then listen to listen to line if high noise or unusual noise contact telephone provider

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      skydance (23-04-13)

    5. #3
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      Re: Broadband getting slower and slower

      Thank you for the reply and help. On the quiet line test I do have a low pitched hum. I have an ADSL filter plate, which is 5 years old now, so I'm going to replace it with This.

      It might do some good? Also I remember BT Overeach coming out 5 years ago for a similar problem. Their default position was to zap me for 84 trying to say it was my fault for creating a sound like a deranged chain saw on the line. I went to court and defended myself against them requesting all records under the public information act. The cause was proven to be their faulty old Boer War cabinet stood up against the Church Gates, posing as an abandoned meat safe.

      The charge was dropped and I received expenses and compensation from the beak. I will report the 'hum' and see what transpires this time? Their so dumb I don't expect they keep such things as 'customer history records' and confidently contemplate it will resort to 'Rumpole of the Bailey' all over again.

      Come on you Bulgarians - (some of em must be telephone engineers used to dystopian 19th century equipment)...

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      An update for fellow insomniacs

      3.15 am

      Noise improves to 6.5 downstream, but Ping has gone from 56ms to 112ms!

      Speed an unremarkable 3700mbs down but 663mbs up

      Thing is crawling at the moment due to ping thing I suppose...

    7. #5
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      Re: An update for fellow insomniacs

      Careful, that street cabinet could be worth a lot of money!

      There are thieves who go around stealing the old Victorian Pillar Boxes as the are worth a huge amount to collectors of Post Office memorabilia. I am sure that there might be a similar group who like to collect street boxes too...

      As for the filter, there is a better filtered faceplate available. It is a few more pounds, but certainly worth a consideration:

      BT vDSL NTE5 Filtered Faceplate|VDSL iPlate

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      skydance (23-04-13)

    9. #6
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      Re: Broadband getting slower and slower

      Just a heads up. As Scubbie says, the VDSL filter is superior, however to fit it you will require the original NTE5e faceplate, the one which was discarded when you fitted your filtered faceplate, or a replacement of course. We would not like to see you buy the new filter, then be unable to fit it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      skydance (23-04-13)

    11. #7
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      Re: Broadband getting slower and slower

      Many thanks folks, especially for the warning about the faceplate requirement. I selected the Ebay offering as it did state I didn't need the original faceplate and I spotted a BT entrapment lurking with the official version.

      Just think Scubbie, BT could be on 'Dickinsons Real Deal' one day - all of it!

     

     

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