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    Software update from iMac over Netgear XE104 Crashes Sagem Router

    This is a discussion on Software update from iMac over Netgear XE104 Crashes Sagem Router within the Mac users forums, part of the Sky Broadband help category; I have an iMac connecting to my Sky Sagem router using a pair of Netgear Powerline XE104 Routers. If I ...

    1. #1
      GordonTM's Avatar
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      Software update from iMac over Netgear XE104 Crashes Sagem Router

      I have an iMac connecting to my Sky Sagem router using a pair of Netgear Powerline XE104 Routers.

      If I have the iMac bootcamped as a windows 7 machine I have no problems at all. But when running in the Native Mac OS running the Software Update will always crash the router. It only seems to be the software updater as everything else on there that accesses the internet is fine (Browsers, Steam, etc.)

      Does anyone have any Ideas?

      Thank You!


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    3. #2
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      Re: Software update from iMac over Netgear XE104 Crashes Sagem Router

      Could you try it directly without using the powerline adapters?

      Pace SKY HD With Seagate Pipeline HD 2TB

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      Re: Software update from iMac over Netgear XE104 Crashes Sagem Router

      the XE104's are old and they had a major problem that they blocked certain types of packets (media streaming was one that they blocked).

      Netgear had a updated firmware that they only sent out if you moaned at them long enough.

      As suggested try an ethernet cable first but I would ditch the 104's at some point for some newer and hopefully better ones.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    5. #4
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      Re: Software update from iMac over Netgear XE104 Crashes Sagem Router

      I too have a similar problem.

      My iMac crashes the Sagem router after watching youtube (and other sites as well but ca establish a pattern) for about 20 seconds. My PC doesn't generate the same problem. Sky are adamant the router and line are working fine.

      Both the PC and the Mac are connected to the router using Dynamode 85M Powerline Ethernet connectors and there is a third of these connecting the router to the mains.

      Can anyone offer nay advice?

      Many thanks

    6. #5
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      Re: Software update from iMac over Netgear XE104 Crashes Sagem Router

      If your PC is OK Sky would appear to be correct, the problem is with the Mac. I seem to remember reading on the forum that a Mac adapter was not fully compatible with a Sky router. I can't remember when or where. All I can suggest is that you have a search for the latest drivers for your network card, install them and see if it helps.

      If possible, connect the Mac directly to the router and see if the problem persists. This would rule out the homeplugs.

      TomD


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