Please help!

necri82 · 06-06-08, 01:45 PM

Hello

We've had Sky Broadband for just over 2 months and all has been working fine. We had our iMac, Mac Mini and Nintendo Wii all connected and working wirelessly.

Since Sunday only the Mac Mini will work and thats only intermittant. The iMac claims the password is incorrect or simply cannot find the network. Our Wii just doesn't find the Network anymore. Both these items are closer to our router than the one which is working. We have tried reloading the settings and various other things. We are unable to connect via ethernet as we don't have the right sockets in our flat in the right places!

We have tried sky support line but just get put on hold for ages, we're hoping you guys can help instead? If you could put any advice in idiot terms as well that'd help as neither me nor my partner really understand networks and wireless jargon etc.

Thanks in advance!

ShibbySteve · 06-06-08, 08:52 PM

Hi ya mate i have the same problem..... I think the answer to it is that sky knows of the problem and cant find out why it does it i keep ringing them up and they say that they no and sometimes i get people there that say they dont LA LA DA DA

I do no there is a update around but cant find it. I say that coz it was on this site, But has been removed! Keep on to them mate. I gonna ring them up now.

If i get an answer i will let ya now mate.

LATERS

NewsreadeR · 06-06-08, 08:55 PM

Quote:

I do no there is a update around but cant find it. I say that coz it was on this site, But has been removed!

Now that puzzles me, because we remove nothing unless it is offensive. I suggest that you cannot find it, not that it has been removed.

fihart · 07-06-08, 09:35 AM

Have you tested an ethernet connection to the router ? If that works, the problem is probably with wireless.

Then try changing channel, especially if you can detect neighbouring wifi. In case you are suffering other radio frequency interference from a neighbour's cordless phone or TV sender, experiment with moving the router.

hrd · 07-06-08, 10:33 AM

Hi

You can check for the existence and strength of other WIFI networks with a free utility called iStumbler.

It'll also tell you which channel they're broadcasting on, which will help you decide on a non-overlapping channel.

Hope this helps

h

necri82 · 08-06-08, 04:55 PM

Thanks for all the suggestions we've changed to Channel 6 and it seems to be working ok.

For the time being anyway......