Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Apple Mac Mail preferences for Sky

    This is a discussion on Apple Mac Mail preferences for Sky within the Mac users forums, part of the Sky Broadband help category; Hi, I am new to Sky, does anyone know what the preference settings are for Mail. I have recently changed ...

    1. #1
      casher54's Avatar
      casher54 is offline Sky User Member
      Exchange:
      Broadband ISP: Base
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jun 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Apple Mac Mail preferences for Sky

      Hi,

      I am new to Sky, does anyone know what the preference settings are for Mail. I have recently changed from Orange.

      Info needed = Incoming Mail Server & Outgoing Mails server (SMTP).

      Thanks in anticipation


    2. Advertisement
    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Apple Mac Mail preferences for Sky

      All info is on sky.com helpcenter, sky online, sky email.
      Configure your email program:
      1. Open Apple Mail.
      2. From the menu bar click Mail and then Preferences.
      3. Click the Accounts button and click the plus sign (+) along the bottom to add a new account.
      4. Fill out the following details on the Add Account screen:

      – Full Name
      – Your Sky Email address
      – Password

      Click Continue then follow this process:
      1. Select the correct Account type, either POP or IMAP.
      2. Add the description for this server if requested.
      3. For Incoming Mail Server, put pop.tools.sky.com for POP3 or imap.tools.sky.com for IMAP.
      4. Enter your User Name (your full email address).
      5. Enter your Password.
      6. Click Continue and your details will be checked.

      Enter the details for the Outgoing Mail Server settings:
      1. Enter a description for this server if requested.
      2. For Outgoing mail server put smtp.tools.sky.com.
      3. Click on Use Authentication.
      4. The User name and password fields should be automatically filled in for you.
      5. Click Continue and your details will be checked.
      6. Click on Create within the Account Summary screen.

      Your new account has been created. You may need to alter the ports:
      1. Open Mail, select Mail and then Preferences.
      2. Select the correct Account.
      3. Click on Advanced.
      4. Ensure the Port settings are 995 for IMAP or 993 for POP and that Use SSL is ticked.
      5. Save your changes.

    4. #3
      SUE-COTTON's Avatar
      SUE-COTTON is offline Sky User Member
      Exchange: 01983
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Jun 2008
      Posts
      6
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Apple Mac Mail preferences for Sky

      Hi
      I'm also new to this. Love sky but want to continue accessing my mail in Apple Mail. I've followed all the instructions above, several time, but still cannot receive sky mail in Apple Mail. Any ideas?
      Thanks
      Sue

    5. #4
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Apple Mac Mail preferences for Sky

      Well knowing what errors you are seeing is a first step, also have you logged into sky.com and gone into email and tools with the login name and password as you have to enable POP on the inbox mail settings screen first.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION