Sending message with Sky's SMTP from non-sky email

[IAmNotTheEnemy]

there's been a lot of information about the servers going off - hence the emails sent to those using the old servers to switch to the new ones since last year when it was announced the google system was going live...if you didn't read it then thats your own fault unfortunately

[Fodderstompf]

I would hardly say there was a lot of information. Everytime I rang the so-called support I never once had anybody explain this at all. And they never helped me at all. Sky need to bring the technical support for broadband back to the UK. To trained IT staff…

Why they can't have support that is as good, and easily accessible, as this website is a disgrace. This site is a god-send. On the Sky site you go round in circles and find nothing.

However: Option 7 of adding the new accounts via the sky webmail does work, thankfully, but after a week of either not being able to send email, or being able to find replies (that had went to a sky email address I could never ever get to work via POP), I'm peeved me say the least.

[frogblast]

I've been having a bit of a battle with the new mail system but i have got it working (for now at least)

if you want to send email from a different email address (for example, in my case my university email) from mail.app you need to:
log into your Sky gmail account, then towards the top right next to your email address click "Mail Settings"

under the accounts tab there is the option to add another email address (it will send an email to that address to verify that you own it)

this will allow you to send emails through smtp.gmail.com from the addresses you add.

the just use the same smtp setting ( in mail preferences/accounts/outgoing male server) as you would if you were adding a sky email account

I'm affraid i can't exactly remember all the steps involved, it was about a week ago when i did it - i've been struggling to get my machine to even ping the gmail servers till today (i think it was a conflict with peerguardian, but i'm not 100% sure)

anyway, i can confirm that it is possible to send email from other accounts, so i hope that provides others with a bit of hope…