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Mac users This is a discussion on, 502 Proxy Error within the Sky Broadband help forum; Sky informed that they have changed me to "Sky Email and Tools 'powered by Google" however each time I have ...

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Old 20-10-07, 07:20 PM
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502 Proxy Error

Sky informed that they have changed me to "Sky Email and Tools 'powered by Google" however each time I have logged in and tried to access my email the following appears :-
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /amserver/SSORedirect/metaAlias/sky.

Reason: Error reading from remote server

IBM_HTTP_Server Server at id.sky.com Port 80

Can anyone tell me what this means and what I can to access my email
Thanks
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Old 20-10-07, 07:45 PM
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Re: 502 Proxy Error

do you get the error if you refresh the page?

failing that it appears that this is a problem related to firefox, so perhaps you could try ie?
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Old 20-10-07, 08:25 PM
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Re: 502 Proxy Error

Thanks
Tried using Safari and am now able to access email
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Old 20-10-07, 09:13 PM
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Re: 502 Proxy Error

I am using firefox on a mac, and whenever I go there I get the same error, but refreshing the page fixes it. As you say, it works first time with Safari.

Glad you are sorted!
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Don't tie yourself to your ISP's email system

www.gmail.com - free email service.
www.google.com/a - Choose Google Apps for your domain -
Email, Calendar, Docs, Website.

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Old 30-11-07, 07:04 PM
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Re: 502 Proxy Error

Now getting this myself using XP Home & IE7 - was OK earlier today. Refreshing page does not cure it. Anybody else getting the same?

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /amserver/SSORedirect/metaAlias/sky.

Reason: Error reading from remote server
--------------------------------------------------------------------------------
IBM_HTTP_Server Server at id.sky.com Port 80

Edit continual refreshing eventually states
Most likely causes:
The website is under maintenance.
The website has a programming error.

No real surprise there then!
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Last edited by youravinalarrrf; 30-11-07 at 07:32 PM.
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