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    Stop Sky Emails

    This is a discussion on Stop Sky Emails within the Joining or leaving Sky forums, part of the Other Sky help and support category; Hi, I've recently left Sky to go to Freesat ... yes, Sky is better but it was costing me 35 ...

    1. #1
      Kyuuketsuki's Avatar
      Kyuuketsuki is offline Sky User Member
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      Question Stop Sky Emails

      Hi,

      I've recently left Sky to go to Freesat ... yes, Sky is better but it was costing me 35 plus a month.

      I am still receiving emails from them concerning new series which is marvellous for them (encouraging me to return), not so good for my resolve (or, potentially, my wallet). I have logged on to my account but can't find a way to either stop the emails or completely close the account.

      Any ideas?

      James


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    3. #2
      coipu's Avatar
      coipu is offline Sky User Member
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      Re: Stop Sky Emails

      either add them to spam or create a filter to auto delete. I just manually deleted them when i stopped TV (still had broadband so couldnt just add to spam). They do give up after about 6 months when they realise you aren't gonna be tempted by daft deals.

    4. #3
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Stop Sky Emails

      My advice for someone leaving Sky (particularly if it is for financial reasons) is to allow them to contact you as there were some exceptional offers like a years viewing for 21 with nothing to pay for the first nine months. Agreed I haven't seen anything that good in the last 3 years but I live in hope.

      If you are adamant that you don't want to receive these offers log into your Sky account and go to https://www.sky.com/myaccount/my-details. Near the bottom of the page you should find a section entitled "Communication preferences" which has switches to change the way you would like Sky (or marketing partners) to contact you. An inactive account may not have all the options that are available on a live account but you should still be able to remove contact permission.

     

     

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