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    31 days notice

    This is a discussion on 31 days notice within the Joining or leaving Sky forums, part of the Other Sky help and support category; I am cancelling my sky due to job loss so need a cheap broadband. Anyway i am giving 31 days ...

    1. #1
      zeppee's Avatar
      zeppee is offline Sky User Member
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      31 days notice

      I am cancelling my sky due to job loss so need a cheap broadband.
      Anyway i am giving 31 days notice but i need to know if my broadband and tv package will be switched off before the 31 days is up?
      Also am i able to join a new provider before the 31 days is up? Or do i have to pay for the notice, if so how much?


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    3. #2
      Isitme's Avatar
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      Re: 31 days notice

      It will not be switched off before the notice is up, but if you go to another provider within the notice time there is no problem, they will move you over. If you have a BT compatible line(BT rental or non SVBN) you should ask for a MAC before you mention cancelling. If you are on the SVBN you will have to move your phone as well but do not need a MAC.

      TomD


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    5. #3
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: 31 days notice

      Quote Originally Posted by zeppee View Post
      Anyway i am giving 31 days notice but i need to know if my broadband and tv package will be switched off before the 31 days is up?Also am i able to join a new provider before the 31 days is up? Or do i have to pay for the notice, if so how much?
      As Line Rental, TV and broadband are all paid one month in advance if you cancel on the day before your payment due date and allow the payment to be taken as normal the only additional payment the following month will be for telephone calls (if you have Sky Talk) and for any chargeable on demand or pay per view content.

     

     

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