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    BT set to cut prices for one million customers

    This is a discussion on BT set to cut prices for one million customers within the General Computing and Internet forums, part of the Community channel category; https://www.portsmouth.co.uk/read-th...ion-customers/ BT is set to slash bills for up to one million customers on Sunday after a ruling last year ...

    1. #1
      Scubbie's Avatar
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      BT set to cut prices for one million customers

      https://www.portsmouth.co.uk/read-th...ion-customers/
      BT is set to slash bills for up to one million customers on Sunday after a ruling last year from Ofcom told the telecoms company to cut bills.

      Customers with landline only services will see bills cut by 37 per cent – from £18.99 to £11.99, equaling a saving of £7.00 a month or £84.00 a year.

      The changes come after last year’s ruling by Ofcom who said bills from landline only services should be cut as landline-only customers have not received the same value for money as those who buy bundles of landline, broadband and/or pay-TV services.

      The changes are expected to mostly benefit the elderly and vulnerable as research from Ofcom revealed that two thirds (66 per cent) of landline-only purchasers are over 65, and three quarters (77 per cent) have never switched provider.

      The price cut will come into force on Sunday 01 April and is expected to affect 900,000 BT customers.

      The changes will also see line rental and call charges capped by no more than inflation, for three years.

      The discount will apply to customers who do not buy broadband from any other provider.

      BT has said it has contacted all those affected regarding the changes, and although 700,000 of those who received a letter would not have to do anything around 200,000 will have to confirm they do not have broadband to receive the discount.

      Jonathan Oxley, Ofcom’s Competition Group Director, said in a statement: “We had serious concerns about soaring bills for loyal landline customers. This was hurting people who rely on their landline, many of whom are elderly.

      “We’re pleased that BT has cut prices, which means these customers get a fairer deal, and they’ll be protected from price rises in the coming years.”

      Ofcome has also said that a further 200,000 customers on BT’s ‘Home Phone Saver’ package could also qualify to the reduction in bills.

      Customers on the package can choose to stay on their current package, or move to the standard product being discounted, depending on which is the best deal for them.


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    3. #2
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      Re: BT set to cut prices for one million customers

      This just proves the point that to offer "cheap" broadband, all phone companies have been hoisting the price of line rental. You can bet that it won't change the advertised line rental price in bundled deals.

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      Re: BT set to cut prices for one million customers

      Hello All
      From what I read most ISP suppliers who sell bundles like Sky pay BT around £8.00 per line
      So at the current rate, they make about £11 quid per Customer, not a bad turnover when
      you think about it................
      . Where is Ofcom (head in the Sand ) as usual..... !!!!!

      Just a Thought........Have a Nice Easter..............
      .

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      Re: BT set to cut prices for one million customers

      It was Ofcom who insisted that BT did this.

      Since all Sky Talk customers are able to get Broadband, it is unlikely that any Sky Talk customers would benefit from this for now.

      Of course this will make BT's pricing look more competitive if you are just looking for a telephone line. This may be beneficial for those who want a 2nd line as they could have broadband on the first and not require it for the second.

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      Re: BT set to cut prices for one million customers

      Hello All
      I would like to think with all the revenue that the Line Rental brings to BT
      the upgrade to FTTP would move at a much faster pace & lead to better
      speeds but this seems a distant dream for most people.
      I have some friends who live & work in eastern Europe who have far superior
      speeds than here at very competitive prices.
      Lots of families that do not have a home phone just look at the line rental charge
      as a Tax on Broadband.............
      .

      Just a Thought..................Time for a Beer.......





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      Re: BT set to cut prices for one million customers

      For as long as broadband has to come down a phone line, someone has to provide the phone line, maintain it, replace it when necessary, maintain the connection to the broadband link, maintain the power supply to the phone line etc. None of that is free, so line rental for broadband isn't a tax.

      What might be a fair price for a landline with no telephone service is another matter, but I suspect that the marginal cost of calls is relatively small and that is where the money is made.

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      Re: BT set to cut prices for one million customers

      What happens to those of us who have prepaid BT in a 12 month deal for line rental? In my case my deal was started a couple of months ago (my broadband is with Sky as is my main phone line)


      Sent from my iPad using Tapatalk

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      Re: BT set to cut prices for one million customers

      Just in a chat session with BT and he reckons I will be credited £7 each month being the difference. But as I have paid upfront it seems only fair to credit however many month’s worth now?

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      Re: BT set to cut prices for one million customers

      All agreed. Will be credited £49. Well done BT

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      Re: BT set to cut prices for one million customers

      Quote Originally Posted by mikelane View Post
      Just in a chat session with BT and he reckons I will be credited £7 each month being the difference. But as I have paid upfront it seems only fair to credit however many month’s worth now?
      How, when you have a broadband enabled line? Your info says you have Sky Max.

     

     
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