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    BT to close down dial-up

    This is a discussion on BT to close down dial-up within the General Computing and Internet forums, part of the Community channel category; BT to close down dial-up - Telegraph BT is closing its dial-up internet services from 1 September, cutting off thousands ...

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      BT to close down dial-up

      BT to close down dial-up - Telegraph
      BT is closing its dial-up internet services from 1 September, cutting off thousands of people who have no access to broadband.

      The company claims that faster options have now largely taken over, and insists that only "a very small number of customers" will be affected by the closure of the dial-up services upon which everyone once depended.

      The Country Land & Business Association (CLA) however estimates that 15-20 per cent of people who live in rural areas do not have access to any form of fixed line broadband connectivity, leaving them reliant on dial-up or mobile phones.

      Those in rural areas are also the least likely to have any alternatives to BT's services.

      BT says only a "few thousand" of its customers still use a dial-up connection (sometimes referred to as "narrowband") to connect to the internet.

      The company wrote to these customers, who use either Yahoo! Anytime or pay-as-you-go services, in May to advise them that both will be closing in September.

      Where people live in areas that are enabled for broadband, they will be given the option to switch to BT broadband, which offers considerably quicker speeds for a smaller flat-rate monthly charge.

      BT said that its narrowband service is currently £17.25 per month, and its cheapest broadband package costs £10 per month.

      However, customers whose houses are not enabled for broadband will have to transfer to PlusNetís narrowband service. Although Plusnet is owned by BT, it continues to operate as a separate business, and users will have to manage the changeover themselves. Users who do not ontact PlusNet or another internet service provider to open an account, they will be cut off.

      BT claims that PlusNetís narrowband service is £2.26 per month cheaper than BTís offering, although those affected were contacted in May, some "active email users" were only contacted by email. BT said that anyone who did not open their email also got a letter, and those whose email accounts were inactive were also contacted by post.

      A spokesperson for the CLA said: "We are concerned about the decision by BT to cut off the narrowband service and we are seeking to clarify the situation on behalf of our members."

      BT is also closing some of its "basic" email services from 16 September as part of its attempts to simplify its email product options. Affected services include BT Basic mail, (also known as Talk21), which does not support access through devices or email clients and offers a lower level of spam protection.

      BT Broadband customers can still keep their email address by linking it to their BT Broadband account free of charge. However, those who are currently on dial-up, or those who have a BT email address but are no longer with BT for their broadband, will have to move to BT Premium Mail for £1.60 a month if they want to keep their email address.

      "BT has written to affected customers to inform them of the options available to them if they wish to keep their email address," the company said in a statement.

      BT is currently in the midst of a wide-scale roll-out of broadband services to rural parts of the country, as part of the government's £530 million Broadband Delivery UK initiative.

      The aim of BDUK is to provide superfast broadband to at least 95 per cent of premises in the UK by the end of 2017, and to provide universal access to standard broadband with a speed of at least 2Mbps.

      BT has won every local authority contract to deliver rural broadband services through BDUK to date, and after Fujitsu dropped out of the bidding process in March, it is now the only company that can win funding in the future.

      Update: BT estimates that, following the closure of the dial up service, only 1,000 or so of the affected homes wonít be able to access broadband.


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      Re: BT to close down dial-up

      Time for Sky to add Firefox to their firmware accessible from the services button. The question is would it be pay as you go or would they add an internet subscription?

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      Re: BT to close down dial-up

      They did add email access once upon a time, even produced a keyboard for it too.


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      Re: BT to close down dial-up

      I still have one of those in the loft, remember all the open stuff, it was quite ground breaking then, early sky active as we have now. It always took an age to connect and even then was very slow.
      It controlled your sky box well too and we got them free.

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      Re: BT to close down dial-up

      why would anyone use dialup in this day and age

      geez i got rid of mine 14.5 years ago
      I can get 10mbit down 2.3mbit up on HSDPA nevermind if i could be bothered to upgrade to a phone that supports DC-HSDPA

      There cant be that many people living at the top of a mountain with sheep can there?
      and if they do i presume there will be a three mast on the opposite hill anyway for 3g access

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      I felt it significant to cross post the article as most members would have used a dial up connection eith a 56k modem at one time or another. This was showing yhat it's days are numbered.

      As for people using it, there are many in remote areas where ADSL is slower than a snail on sand paper. They also often tend to be the same people who live in 3G and 2G dead spots.

      There are other providers. Sadly they are also getting fewer too.

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      Re: BT to close down dial-up

      Quote Originally Posted by Scubbie View Post
      As for people using it, there are many in remote areas where ADSL is slower than a snail on sand paper.
      Don't know about, "on sand paper" but in their native environment they travel at one metre per hour as revealed in this latest study; A snail's pace is revealed - ITV News which by comparison would make dial up internet access appear supersonic. No Mario I said supersonic.
      Scubbie likes this.

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      Re: BT to close down dial-up

      I have a friend who lives in the sticks and there is no ADSL available for him.

      He is still on dial up with BT and he claims that there is no indication that things will improve any time soon.

      I wonder what he will do if BT pull the plug?

      He is always moaning that he is unable to use his computer to the same extent as most people in the UK.

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      Re: BT to close down dial-up

      It's not just people up mountains that don't have access to broadband either. You only have to have a look at Notspot / slow-spot coverage map :: Broadband Notspot

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      Re: BT to close down dial-up

      My firiend lives in Faversham, Kent.

      No broadband or fibre in the part he lives in.

     

     
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