Welcome to Sky User - The unofficial support forum for everything Sky! - Now helping over 42,000 members.

See less ads - Join SkyUser today

Strange phone call last night

This is a discussion on Strange phone call last night within the General chat forums, part of the Community channel category; I received a rather strange phone call last night from a company stating my Sky Digital Box warranty was due ...

Reply
  LinkBack (39) Thread Tools Display Modes
  39 links from elsewhere to this Post. Click to view. #1  
Old 21-03-07, 07:54 AM
Simon's Avatar
Sky User Moderator
Exchange: SLWW
Broadband ISP: O2
Router: Netgear V1 DG834GT
Sky TV: Other
 
Join Date: Aug 2006
Location: Worksop
Posts: 487
Thanks: 1
Thanked 7 Times in 7 Posts
Send a message via MSN to Simon
Strange phone call last night

I received a rather strange phone call last night from a company stating my Sky Digital Box warranty was due to run out any day. Having had the box for over 5 years I knew there was no warranty on the box and stated this, the guy hung up without as much as saying thank you or goodbye.

I'm sure he said the company name was Digital Media Services I didn't quite catch him as he was so fast, the number is 01515 475250 which is a Merseyside area code.

Anyone else had a similar call or heard of these guys?

Could this be a new scam, tricking Sky owners into purchasing a warranty?
__________________
-

Clothes may disguise a fool, but his voice will give him away...












Last edited by Simon; 21-03-07 at 08:21 AM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #2  
Old 21-03-07, 08:58 AM
Lazarus's Avatar
Sky User Member
Exchange: STHYTHE
Broadband ISP: Mid from £5 Connect
Router:
Sky TV:
 
Join Date: Jan 2007
Location: New Forest, Hants
Posts: 331
Thanks: 0
Thanked 0 Times in 0 Posts
Re: Strange phone call last night

There were a some posts a week or so ago, where people had been phoned by a company saying they were sky, or were representing sky, or similar and offering insurance or warranties for their equipment. Can't seem to find it now though.

I think those calls had originated from the Merseyside area too. People were wondering how this company got their contact information unless it was with sky's pernission.

All seems very suspicious
__________________
Asus P6T Deluxe - i7 920 @3.6GHz - 750GB Samsung F1 - 6GB OCZ Platinum 1600MHz - XFX GTX260 'Black Edition' - Tagan 1100W PSU - TT 'Big Water' 760i - Antec 1200 - Windows 7 64-bit - Ubuntu 9.04 64-bit

ADSL Link..............Down .............Up
Connection Speed..9215 kbps......606 kbps
Line Attenuation... 20.0 db..........11.9 db
Noise Margin........ 20.9 db..........22.0db
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #3  
Old 21-03-07, 10:26 AM
Alan b's Avatar
Sky User Member
Exchange:
Broadband ISP: Mid
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Sep 2006
Posts: 3,378
Thanks: 3
Thanked 25 Times in 24 Posts
Re: Strange phone call last night

Quote:
Originally Posted by Lazarus View Post
There were a some posts a week or so ago,
Ta da:

http://www.skyuser.co.uk/forum/sky-t...cy-theory.html

I would just tell them to F off if they called me.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #4  
Old 21-03-07, 02:43 PM
Lazarus's Avatar
Sky User Member
Exchange: STHYTHE
Broadband ISP: Mid from £5 Connect
Router:
Sky TV:
 
Join Date: Jan 2007
Location: New Forest, Hants
Posts: 331
Thanks: 0
Thanked 0 Times in 0 Posts
Re: Strange phone call last night

Quote:
Originally Posted by Alan b View Post
Thanks for that Alan. I knew I'd seen it somewhere.

I would also politely tell them their services were not required
__________________
Asus P6T Deluxe - i7 920 @3.6GHz - 750GB Samsung F1 - 6GB OCZ Platinum 1600MHz - XFX GTX260 'Black Edition' - Tagan 1100W PSU - TT 'Big Water' 760i - Antec 1200 - Windows 7 64-bit - Ubuntu 9.04 64-bit

ADSL Link..............Down .............Up
Connection Speed..9215 kbps......606 kbps
Line Attenuation... 20.0 db..........11.9 db
Noise Margin........ 20.9 db..........22.0db
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #5  
Old 21-03-07, 06:38 PM
Simon's Avatar
Sky User Moderator
Exchange: SLWW
Broadband ISP: O2
Router: Netgear V1 DG834GT
Sky TV: Other
 
Join Date: Aug 2006
Location: Worksop
Posts: 487
Thanks: 1
Thanked 7 Times in 7 Posts
Send a message via MSN to Simon
Re: Strange phone call last night

Today I've received (twice) this letter regarding Sky system warranty, same company, I'm unsure?

However the very nature of the letter is deceiving and thus I have forwarded a copy to Trading Standards for them to mull over.

I shall also be writing to Sky to ask them for their view on the matter as they have most likely sold on Sky customer details.


__________________
-

Clothes may disguise a fool, but his voice will give him away...











Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #6  
Old 21-03-07, 07:30 PM
Alan b's Avatar
Sky User Member
Exchange:
Broadband ISP: Mid
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Sep 2006
Posts: 3,378
Thanks: 3
Thanked 25 Times in 24 Posts
Re: Strange phone call last night

Keep us up to date Simon because if Sky have sold our details on then that is not on. But I suppose if this was the case they will probably point out that there is some small clause in our contracts that allow them to do this.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #7  
Old 21-03-07, 07:34 PM
NewsreadeR's Avatar
Site Founder
Exchange: Marshalls Cross
Broadband ISP: o2 Standard
Router: Non Sky Router
Sky TV: Sky+ HD
 
Join Date: Aug 2006
Location: St Helens
Posts: 16,755
Blog Entries: 34
Thanks: 78
Thanked 486 Times in 424 Posts
Re: Strange phone call last night

Have a read of this

Comments on: Phone Spam from Satellite Direct UK

from that page

Quote:
i googled to see of the address has been mentioned anywhere.

top result is a page from “the Information Commissioner’s Office” listing “Bogus agencies“, some of which have the same address:
Data Protection Agency Registration Services Ltd (Richard Webb/John Sullivan/Paul Marrow)
__________________
~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

You can now use Tapatalk to view or post on here, search for SkyUser.

Last edited by NewsreadeR; 21-03-07 at 07:39 PM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #8  
Old 21-03-07, 07:39 PM
Alan b's Avatar
Sky User Member
Exchange:
Broadband ISP: Mid
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Sep 2006
Posts: 3,378
Thanks: 3
Thanked 25 Times in 24 Posts
Re: Strange phone call last night

Actually thinking about this again it could just be a case of this company (whoever they are) just sending out these letters at random not knowing if you are with Sky or not.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #9  
Old 21-03-07, 07:54 PM
Simon's Avatar
Sky User Moderator
Exchange: SLWW
Broadband ISP: O2
Router: Netgear V1 DG834GT
Sky TV: Other
 
Join Date: Aug 2006
Location: Worksop
Posts: 487
Thanks: 1
Thanked 7 Times in 7 Posts
Send a message via MSN to Simon
Re: Strange phone call last night

Quote:
Originally Posted by NewsreadeR View Post
Have a read of this

Comments on: Phone Spam from Satellite Direct UK

from that page
Some interesting comments there!!

I've just sent Trading Standards in Rotherham a rather long email and copy of the letter sent to me, next on the list is Sky.

I called up DSWC on the 0871 number earlier and went through to general enquiries via the phone menu and asked the chap who answered where DSWC had acquired my name, address and telephone number and why they were even contacting me as I am registered on the telephone and mail preference service. He said he wasn't at liberty to tell me anything and that it was a mail shot sent out to thousands of Sky Digital Subscibers and all he was hired to do is answer the phone.

Is there any law, and I would presume it would come under the DPA that allows a company to withold such info from me as it relates to me personally?
__________________
-

Clothes may disguise a fool, but his voice will give him away...











Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #10  
Old 21-03-07, 07:55 PM
LNB's Avatar
LNB LNB is offline
Sky User Member
Exchange: Padgate LVPAD
Broadband ISP: Connect at £5 per month
Router: Netgear V1 DG834GT
Sky TV:
 
Join Date: Aug 2006
Location: Warrington
Posts: 733
Thanks: 0
Thanked 1 Time in 1 Post
Re: Strange phone call last night

Quote:
Originally Posted by NewsreadeR View Post
Have a read of this

Comments on: Phone Spam from Satellite Direct UK

from that page
The bogus agencies link in your post shows


Data Protection Agency Registration Services Ltd
Unit 5, Omega House, Capital Business Park, Kirkby Bank Rd, Kirkby, Liverpool L33 7SY

the same address as Simons letter.
__________________
Service recovery 02392 899292

You got 3 right!
D'oh! Not good, dude.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Reply

Tags
call, night, phone, strange

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


LinkBacks (?)
LinkBack to this Thread: http://www.skyuser.co.uk/forum/general-chat/10362-strange-phone-call-last-night.html
Posted By For Type Date
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 19-04-08 10:13 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 27-03-08 01:39 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 26-03-08 11:38 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 19-03-08 02:01 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 10-03-08 07:02 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 27-02-08 03:17 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 13-02-08 09:52 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 19-01-08 04:59 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 24-12-07 01:31 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 14-12-07 10:37 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 22-11-07 09:06 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 21-11-07 09:54 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 11-11-07 02:15 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 05-11-07 06:35 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 21-10-07 04:53 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 17-10-07 05:01 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 15-10-07 04:01 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 21-09-07 07:10 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 31-08-07 06:25 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 30-08-07 01:47 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 10-08-07 04:48 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 09-08-07 12:33 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 07-08-07 10:38 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 12-07-07 10:38 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 04-07-07 10:20 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 02-07-07 01:46 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 26-06-07 11:19 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 22-06-07 09:38 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 07-06-07 07:06 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 04-06-07 08:23 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 29-05-07 07:48 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 28-05-07 04:05 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 24-05-07 08:29 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 22-05-07 11:05 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 16-05-07 08:05 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 16-05-07 03:17 PM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 14-05-07 02:31 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 09-05-07 10:32 AM
Phone Spam from Satellite Direct UK - boakes.org This thread Refback 22-03-07 12:43 AM


All times are GMT. The time now is 08:47 PM.