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    Loggin in through steam client causing internet to disconnect?

    This is a discussion on Loggin in through steam client causing internet to disconnect? within the Gaming on Sky forums, part of the Sky Broadband help category; I've been using steam for about 8 years & have had no problems with it, I've been using it on ...

    1. #1
      Steph2010's Avatar
      Steph2010 is offline Sky User Member
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      Loggin in through steam client causing internet to disconnect?

      I've been using steam for about 8 years & have had no problems with it, I've been using it on my current PC setup since I built it almost a year ago & again i've had zero problems.

      With the big sales last week I've been using steam a lot over the last week & since about last Thursday a lot of the time when I start the steam client my router will disconnect from the internet.

      I've no problems with anything else with regards to the internet, Its fast & reliable when been used by everything else (Browsers, Torrents, Playstations, Xbox, Sky reciever, Laptops & more), Its only when im logging into the steam network through the client that this seems to happen. I'll get the 'connecting to steam account' dialog box & then after a few seconds my router cuts the internet off.

      Once it logs into steam everything is fine, All my games work, I can play online without issue, I can download games/updates at top speed (Around 2 meg/second) its just the initial login through the steam client which seems to cause the issue & as I said its only happening through the steam client which i've uninstalled/reinstalled a couple times to try & solve things.

      My ISP is sky (Been with them since they launched there broadband in 2006 & had no issues with there service at all) & my router is the Sky D-link DSL-2640S which I've had for about 2 years (Free upgrade from my old Netgear) & which has worked perfectly in that time & continues to work perfectly for everything else outside of the issue I describe above.


      Seems like a really odd issue which im struggling to figure out given how I'm having no problems at all with everything but the initial login via the steam client?

      -----------------------------------------------------------------------------------------------

      I've done various tests & it definitely seems to be something to do with steam & its doing it on all 3 of the computers/laptops we have in the house including a brand new laptop with a fresh Win7 install.

      I've also not used steam for just over a week & my internet has been fast/stable with no issues, I went to log into steam client last night & immediately my internet disconnected, Once reconnected I tried to login again & again during client login my internet disconnected.


      I've done all the port forwarding, Played around with the caferate & limited the download speed in the steam client yet no joy.


      Its really odd how its only logging in through the steam client which causes this problem, I have no issues at all of any sort when using the internet with everything apart from the steam client & as I say its only while logging into the steam network through the client.
      Last edited by Steph2010; 15-07-14 at 10:55 PM.


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    3. #2
      tenar's Avatar
      tenar is offline Sky User Member
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      Re: Loggin in through steam client causing internet to disconnect?

      its the steam client i have similar issue on 3 different isps virgin(sons) sky(mine) and plusnet (parents)

     

     

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