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    Does this make any sense to anyone?

    This is a discussion on Does this make any sense to anyone? within the Gaming on Sky forums, part of the Sky Broadband help category; Hello, I have a Sagemcom F@st 2304 Router. I play Battlefield 3 a lot when I can. I play all ...

    1. #1
      Rodweiller's Avatar
      Rodweiller is offline Sky User Member
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      Does this make any sense to anyone?

      Hello,

      I have a Sagemcom F@st 2304 Router. I play Battlefield 3 a lot when I can.

      I play all afternoon and get about 4.5-5.5mbps according to Sky User and Speedtest.net (although my router states I am getting nearly 6mbps but the figure never changes???) After about 7pm my game play starts to slow down and the sound in game and in my teamspeak channel gets distorted and crackly. The same Sky User and speedtest.net speeds apply.

      I have never had this problem prior to 8th February 2013. Nothing changed that day as far as my PC is concerned.

      All my drivers are up to date.

      The CPU temp is 52-60c and the motherboard temp is 26c.

      I am assuming the PC is fine as all afternoon the game play excellent.

      This therefore happens during peak times.

      I am on Sky Broadband unlimited and after contacting Sky they assure me that my speeds are not managed and so peak time should make no difference to me.

      Any ideas please?


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    3. #2
      seawright's Avatar
      seawright is online now Sky User Member
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      Re: Does this make any sense to anyone?

      Speeds are not managed so in effect it is a free for all. Speed management can actually allow an increase in the throughput for a group of users. To use an analogy take the M25 around London. Speed management keeps the majority of the traffic flowing. Remove it and it becomes like the M6 approaching Birmingham, traffic speeds at 70mph (or faster) into a traffic jam which tails back north. After crawling through the jam without seeing any possible cause you eventually speed up again and carry on to your destination. It would appear that there is a bottle neck somewhere causing some part of your route to the other players to become congested and therefore slow down. If this is not on the route to the speedtest server that you are using your measured speed will not be effected. What changed on the 8th of February I do not know but I would expect some changes in the network routing took place around this date.

    4. The Following User Says Thank You to seawright For This Useful Post:

      Rodweiller (19-02-13)

    5. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Does this make any sense to anyone?

      Have you checked your exchange for congestion? Check here -
      Broadband and Talk service updates | Sky Customer Support

      If it has just started happening recently, your exchange may be effected but not included.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. The Following User Says Thank You to Isitme For This Useful Post:

      Rodweiller (19-02-13)

    7. #4
      Rodweiller's Avatar
      Rodweiller is offline Sky User Member
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      Re: Does this make any sense to anyone?

      Many thanks to both of you.

      Seawright - your analogy is a good one and explains a lot and what my other gamers and I were thinking (sky tell me that peak times should never effect me so not sure what that means as it obviously does)

      Isitme - thanks again - the exchange on the link you gave me shows no problem although I have had to wait nearly an hour to get on the net today which is completely unheard of. I did nothing new on 8.2.13 but suspect you are right in that things are changing in the exchange.

      I willl keep checking the link though duruing peak time tonight just in case.....

      Glad I joined this forum

      Cheers

    8. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Does this make any sense to anyone?

      If you are running Windows download and run Jack Dinn's auto speedtester. This will do a speedtest at set intervals and show exactly when the slow down is happening. It will display them as a graph or text.
      JD's Auto Speed Tester - Home

      Note that your AV may flag it as a trojan, but this is a false positive and should be allowed. See here for full info-
      JD's Auto Speed Tester - Anti Virus Info

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Rodweiller (24-02-13)

    10. #6
      Rodweiller's Avatar
      Rodweiller is offline Sky User Member
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      Re: Does this make any sense to anyone?

      many thanks Isitme - I have just reformatted my PC in case the problem was viral etc. and having just played during peak times the performance after the first hour became poor to say the least. Strangely I rebooted both PC and router and it was fine again for another hour. Perhaps Sky will only allow me to play for an hour at a time before the broadband chokes?

      I will try the JD Auto Speed Tester and see what it says.

    11. #7
      Rodweiller's Avatar
      Rodweiller is offline Sky User Member
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      Re: Does this make any sense to anyone?

      big thanks again Isitme - it would appear that my dl speed is fine 4-5 most of the time but my latency is the problem.

    12. #8
      Isitme's Avatar
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      Re: Does this make any sense to anyone?

      What you can do is ask Sky to put you on a Gamer Profile, this usually results in a decrease in the ping time. It may result in a small decrease in your download speed, but if you are a keen gamer, it will be worth it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    13. The Following User Says Thank You to Isitme For This Useful Post:

      Rodweiller (26-02-13)

    14. #9
      Rodweiller's Avatar
      Rodweiller is offline Sky User Member
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      Re: Does this make any sense to anyone?

      the JD auto tester is really good. Thanks for the link Isitme. Tonight while trying to game I had an upload speed of -1mbps - I had no idea it was possible.

     

     

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