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    What profile / delays am I on please?

    This is a discussion on What profile / delays am I on please? within the Gaming on Sky forums, part of the Sky Broadband help category; Hi guys and girls, I signed up to Sky in Feb, from Virgin (due to F1) but the only thing ...

    1. #1
      farmer100's Avatar
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      What profile / delays am I on please?

      Hi guys and girls,

      I signed up to Sky in Feb, from Virgin (due to F1) but the only thing im missing really aside from the actual connection speed is the differerence in pings when gaming.

      Having nosed through the forum a bit now I gather that there are different profiles / delays that are set and you can request to be put onto lower ones usually at the expense of sync speed.

      Can anyone tell me what delays I am currently set to, and what my options are for getting the ping as low as possible. Not majorly fussed with sync speed dropping, providing it stays above ~5mbps.

      All these test carried out from a PC on the LAN connection and not wireless.

      Many thanks in advance!

      Chris


      Ping to bbc:
      Pinging www.bbc.net.uk [212.58.244.67] with 32 bytes of data:
      Reply from 212.58.244.67: bytes=32 time=35ms TTL=55
      Reply from 212.58.244.67: bytes=32 time=35ms TTL=55
      Reply from 212.58.244.67: bytes=32 time=34ms TTL=55
      Reply from 212.58.244.67: bytes=32 time=34ms TTL=55


      Tracert to bbc:

      Tracing route to www.bbc.net.uk [212.58.244.67]
      over a maximum of 30 hops:
      1 <1 ms <1 ms <1 ms SkyRouter.Home [x.x.x.x]
      2 21 ms 22 ms 21 ms xxxxxxxx.bb.sky.com [x.x.x.x]
      3 20 ms 47 ms 21 ms x.x.x.x
      4 32 ms 31 ms 31 ms ip-x-x-x-x.easynet.co.uk [x.x.x.x]
      5 35 ms 34 ms 34 ms 212.58.238.189
      6 * * * Request timed out.
      7 * * * Request timed out.
      8 28 ms 29 ms 28 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
      9 36 ms 36 ms 35 ms 132.185.255.148
      10 37 ms 35 ms 35 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]


      Reverse tracert from network-tools.com:

      TraceRoute to x.x.x.x [xxxxxxxx.bb.sky.com]
      Hop (ms) (ms) (ms) IP Address Host name
      1 0 0 0 206.123.64.42 -
      2 0 0 0 64.124.196.225 xe-4-2-0.er2.dfw2.us.above.net
      3 0 0 0 64.125.30.94 xe-3-0-0.cr2.dfw2.us.above.net
      4 0 0 0 64.125.30.73 xe-0-0-0.cr1.dfw2.us.above.net
      5 5 5 5 64.125.26.130 xe-1-2-0.cr1.iah1.us.above.net
      6 32 46 32 64.125.31.214 xe-5-0-0.cr1.dca2.us.above.net
      7 104 104 104 64.125.26.22 ge-2-0-0.mpr1.lhr2.uk.above.net
      8 104 104 104 64.125.27.146 xe-0-1-0.mpr1.lhr1.uk.above.net
      9 112 111 111 x.x.x.x x.x.x.ov.easynet.net
      10 119 119 118 x.x.x.x ip-x-x-x-x.ov.easynet.net
      11 113 113 113 x.x.x.x -
      12 132 134 132 x.x.x.x xxxxxxxx.bb.sky.com
      Trace complete


      Pingtest.net results:


      Router stats:
      ADSL Link Downstream Upstream
      Connection Speed 10235 kbps 1107 kbps
      Line Attenuation 37.0 dB 22.7 dB
      Noise Margin 8.7 dB 8.5 dB


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    3. #2
      Isitme's Avatar
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      Re: What profile / delays am I on please?

      If your line has been set by DLM you are probably on the minimum delay, but you could call Sky and ask them to check and if you are not, ask them to put you on a delay of 8 or the 'gamer profile'. Looking at your stats you should not loose much speed, if any.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      farmer100 (23-04-12)

    5. #3
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      Re: What profile / delays am I on please?

      Thanks very much Isitme.
      Yes, my line was set by DLM and nothing further has been changed since that point just over a month ago.

      I shall give sky a ring then!

    6. #4
      Shonk's Avatar
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      Re: What profile / delays am I on please?

      The first hop is 21ms that is delays 8
      if it was 16 it would be

      16 x 2 + imp = around 37

    7. #5
      farmer100's Avatar
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      Re: What profile / delays am I on please?

      So i was already on the 'gamer profile' effectively?

      I have just got off the phone from Sky and they say they changed my settings, but im not noticing any difference in ping (its slightly worse but I will put that down to the time of day difference from traffic)
      But they have decreased my upstream sync down to 796kbps now.
      I dont mind losing speed to actually gain somewhere else, but this hasn't gained me anything. I will just sit on this now for a few days and see how things fare.

    8. #6
      Shonk's Avatar
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      Re: What profile / delays am I on please?

      This is the problem with phoning them
      you need to phone back up
      the first person didnt know what they where doing
      and messed up your upstream

     

     

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