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    Ping Issues

    This is a discussion on Ping Issues within the Gaming on Sky forums, part of the Sky Broadband help category; Hello, new to the forum and not completely clued up with all this so bare with me! I have Sky ...

    1. #1
      mrdanzo's Avatar
      mrdanzo is offline Sky User Member
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      Ping Issues

      Hello, new to the forum and not completely clued up with all this so bare with me!

      I have Sky Broadband and Sagem F@ST 2504 router.

      Connection has varied a lot over the last few weeks but I'm getting fed up now. Quite often my ping and jitter will both be well above 200 making any kind of online gaming impossible.

      I play on an XBOX360 and have forwarded all of the main ports that are recommended to be done yet at times my NAT still changes from Open which also makes online gaming difficult.

      Basically, I don't know what the cause of all this is and it's become incredibly frustrating.

      Thanks for any help

      ADSL Link Downstream Upstream
      Connection Speed 13651 kbps 1111 kbps
      Line Attenuation 22.0db 6.3db
      Noise Margin 7.3db 7.7db


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Ping Issues

      Firstly, thankfully you are not on Connect, can you change your Profile please.

      Can you plug into your Test socket using only the ADSL cable supplied by Sky and post your stats from there.

      When the faceplate is removed, please check if any other sockets in your house have a dial tone.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      timc's Avatar
      timc is offline Sky User Member
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      Re: Ping Issues

      Best do as suggested above as your speed is well down on what it should be which might indicate an issue.

      With your attenuation and a decent line 18meg should be attainable.

     

     

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