Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    Bandwidth issues F@ST 2304n

    This is a discussion on Bandwidth issues F@ST 2304n within the Gaming on Sky forums, part of the Sky Broadband help category; Hi, I have 1 laptop, 1 home Pc and 1 Xbox 360 in my home. When the laptop is online ...

    1. #1
      Azz20's Avatar
      Azz20 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom F@ST 2304n
      Sky TV: Sky Basic
      Join Date
      Sep 2011
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Bandwidth issues F@ST 2304n

      Hi,

      I have 1 laptop, 1 home Pc and 1 Xbox 360 in my home. When the laptop is online and web browsing, the Pc and the Xbox 360's internet speed reduces dramatically. However when the Pc and the Xbox 360 are online by themselves there is no reduce in speed and no experience of gaming lag, only when the laptop is online. The laptop does not decrease in internet speed at all even if all 3 components are online.

      I have been told by sky that it is because bandwidth from the router is being limited by the laptop.

      Should i buy a new router? or can this be solved another way?

      Thanks


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,895
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Bandwidth issues F@ST 2304n

      Could you post your router stats please?

      How to get your router statistics

      Also how do you connect each to the router? (Ethernet or WiFi)

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      Azz20's Avatar
      Azz20 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom F@ST 2304n
      Sky TV: Sky Basic
      Join Date
      Sep 2011
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bandwidth issues F@ST 2304n

      ADSL Link Downstream Upstream

      Connection Speed 11262 kbps 945 kbps

      Line Attenuation 33.5 dB 20.0 dB

      Noise Margin 7.2 dB 8.8 dB

      The Xbox 360 is connected by ethernet, the laptop is connected by WiFi with a wireless card and the home pc does not have a wireless card built in so it is connected by a Belkin usb adapter shown below.

      Belkin N Wireless USB Adapter F5D8053

      Thanks again.
      Last edited by Azz20; 24-09-11 at 11:15 AM.

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,895
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Bandwidth issues F@ST 2304n

      I would be inclined to look at what the Laptop is doing when it is on-line.

      Possible things to check:

      • software updates for various programs or the operating system
      • AV definition updates
      • Torrents
      • BBC iPlayer (downloading new episodes)
      • some nasty

      Download and install Malwarebytes Anti-Malware. This will help to find any nasties that may be present on your computer.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      Azz20's Avatar
      Azz20 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom F@ST 2304n
      Sky TV: Sky Basic
      Join Date
      Sep 2011
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bandwidth issues F@ST 2304n

      I think its alot of streaming tv shows and things of the like.

      But i can tell when the laptop has just come online and is just on the desktop as it slows the pc and xbox's connection by just the laptop being online and being idle.

    7. #6
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,895
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Bandwidth issues F@ST 2304n

      Quote Originally Posted by Azz20 View Post
      I think its alot of streaming tv shows and things of the like.
      This may well be the reason then.

      Quote Originally Posted by Azz20 View Post
      But i can tell when the laptop has just come online and is just on the desktop as it slows the pc and xbox's connection by just the laptop being online and being idle.
      I mentioned BBC iPlayer (Sky Go can be the same) as the Desktop applications download content in the background that you have requested. With BBC iPlayer you also have a 'Series link' which means that it you are a keen soap fan, then every episode of Sad Enders (sorry: East Enders) will be downloading to your Laptop. They will be removed once the expiration date has arrived though.

      Some people who download torrents forget that the torrent software is also uploading the same files until the 'Stop' button is pressed.

      All the other items I mentioned will also download content in the background.

      With respect of updating software, this is normally a good idea. You can run M$ Update manually, this will clear any items which need updating, but in many cases it will also download the updates and have them ready for installation when you shutdown the computer.

      Others such as Adobe (i.e. Flashplayer & Reader) notify you of an update when you restart a computer. If you would like some help with this, try Software Informer. I'm not too sure how good it is, but you may want to give it a try.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION