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    Sky connect and Steam gaming Problem

    This is a discussion on Sky connect and Steam gaming Problem within the Gaming on Sky forums, part of the Sky Broadband help category; Hi there, I'm on sky connect as LLU isn't available at my exchange. I'm able to connect to steam however ...

    1. #1
      nobby300's Avatar
      nobby300 is offline Sky User Member
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      Unhappy Sky connect and Steam gaming Problem

      Hi there, I'm on sky connect as LLU isn't available at my exchange.

      I'm able to connect to steam however whenever I load a game, no online servers appear when I try to play online.

      All games such as Counter Strike, Red orchestra, Half life 2 mods etc all show ZERO servers on the server list.

      Is there anything I can do or should I just give up trying


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky connect and Steam gaming Problem

      Please read this thread:

      (Unofficial) FAQ - Sky Connect Users

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      nobby300's Avatar
      nobby300 is offline Sky User Member
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      Re: Sky connect and Steam gaming Problem

      I've not been back home since January and I never had this problem before...

      I do understand about the slowness and stuff, used to tear my hair out trying to watch a youtube video but I always used to be able to play online games before.

    5. #4
      Scubbie's Avatar
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      Re: Sky connect and Steam gaming Problem

      In this case, can you post your router's stats & run the speed test tool available on this site, so that we can see what is happening?

      Sky User - Broadband Speed Tester

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      nobby300's Avatar
      nobby300 is offline Sky User Member
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      Re: Sky connect and Steam gaming Problem

      Quote Originally Posted by Scubbie View Post
      In this case, can you post your router's stats & run the speed test tool available on this site, so that we can see what is happening?

      Sky User - Broadband Speed Tester
      ROUTER STATISTICS

      System Up Time: 1074:17:27
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 33781 36823 0 1269 14332 00:35:22
      LAN 0 0 0 0 0 00:00:00
      WLAN 2224223 1937617 0 1006606 336619 00:29:21
      ADSL Link Downstream Upstream
      Connection Speed 7616 kbps 448 kbps
      Line Attenuation 6.5db 6.0db
      Noise Margin 17.0db 22.0db



      Download 3856Kbps
      Upload 372Kbps

    7. #6
      Scubbie's Avatar
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      Re: Sky connect and Steam gaming Problem

      Your connection stats look fine for a Connect line.

      Are you connecting via WiFi or Ethernet cable? It might help to use the Ethernet cable if possible.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #7
      nobby300's Avatar
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      Re: Sky connect and Steam gaming Problem

      yes I am using ethernet... still no games show up on steam games

    9. #8
      Scubbie's Avatar
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      Re: Sky connect and Steam gaming Problem

      Ok, I was hoping that it might be a Connect issue. It doesn't appear to be.

      Hopefully someone who is familiar with Steam Gaming can provide info from here.

      In the mean time, double check any port forwarding & whether uPnP needs to be activated & if this has been done.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #9
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      Re: Sky connect and Steam gaming Problem

      If you can't see any servers then it's probably a firewall issue. Check your windows firewall. If you have a third party firewall create a rule to allow connections for your specific games.

      Also double check your server listing settings to make sure there are no tight rules in place such as maximum latency.

    11. #10
      nobby300's Avatar
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      Re: Sky connect and Steam gaming Problem

      I just got back from China which it all worked fine.

      Plus I never put a firewall on anyway because of problems that get created

      So for this to just stop working once I return home to my sky, it's just weird

     

     

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