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    High Ping On Games (PC)

    This is a discussion on High Ping On Games (PC) within the Gaming on Sky forums, part of the Sky Broadband help category; Hello, first of all I'm not the brightest when it comes to understanding things to do with internet connections etc. ...

    1. #1
      saucepanlid's Avatar
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      Unhappy High Ping On Games (PC)

      Hello, first of all I'm not the brightest when it comes to understanding things to do with internet connections etc. so if anyone does try to help I would be thankful if you could maybe dumb things down for me.

      Basically I have just moved out of my dads and moved in with my girlfriend who has the same up to 20 meg unlimited broadband package as him. Problem is while I was living at my dads I had brilliant ping averaging 30-45 for most of my games however now I am around here I am getting unbelievably high ping. SpeedTest.net for example consistently gives me a 101/102 ping. However on my games the ping goes absolutely wild and shoots up and down in 100's.

      Rang Customer Service and just basically explained to them what I have said on here (not much information I know but as I said I'm dull as dishwater when it comes to this) and all I got was delete cookies etc...

      If someone could tell me the information I need to post up and possibly tell me how to get that info. it would be greatly appreciated and even more so if someone could help me with the problem.

      Thanks for your time,


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    3. #2
      User05's Avatar
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      Re: High Ping On Games (PC)

      Post up your stats - How to get your router statistics

      Also, are you connecting wirelessly?

    4. #3
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      Re: High Ping On Games (PC)

      First of all thanks for the reply, and here is the info. Also I am connecting wirelessly through my laptop. However, while i connect to my laptop wirelessly, I am connecting my computer (which I use for gaming) to the internet via an ethernet cable into my laptop. (so my laptop picks up the internet wirelessly, while my computer picks it up via the laptop by ethernet cable, if that makes sense?) Although you may say this might be the reason for the high ping I am getting, this is exactly how I setup whilst round my dads and it all worked flawlessly. Sorry if I sound a bit of an "idiot" but this is all new to me and I guess I should start to learn somewhere anyway, here you go;

      ROUTER STATISTICS

      System Up Time: 5:07:31
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 201267 170324 0 41409392 171318020 5:05:46
      LAN Down 0 0 0 0 0 5:07:31
      WLAN Up 151456 131911 0 165378977 31729130 3:44:22
      ADSL Link Downstream Upstream
      Connection Speed 19998 kbps 1142 kbps
      Line Attenuation 16.5 dB 5.3 dB
      Noise Margin 7.1 dB 9.1 dB
      Poll Interval: 10 (secs, at least 3s)

    5. #4
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      Re: High Ping On Games (PC)

      Well thats a pretty good connection.
      Is anyone else using the net at the same time as you are gaming, downloading, iplayer etc ?
      You can also ask Sky to put you on a gaming profile which alters the max delays and results in better pings.


    6. #5
      saucepanlid's Avatar
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      Re: High Ping On Games (PC)

      Been put onto the gamer profile this morning following your advice and I have a ping I'm happy with however every now and then I will experience major lag for a few minutes, it will settle down, although it seems the longer I put up with it the worse it gets. Maybe the profile switch needs a little more time to settle or something? There is still a significant difference though.

      When I am playing it is the only thing in the flat running on the internet, sometimes the xbox is on too but I understand that will make me lag so avoid my games while that is on. I am still getting the problem though when it is just the computer. Could the fact that I am running it via an ethernet cable through my laptop which picks up the internet wirelessly be causing it, or perhaps the distance? It is being run on the far side (6 - 8 metres at a guess) in the next room with just a thin wall seperating the two. Would it be worth me moving the computer into the room with the router and trying to run an ethernet cable to it and see how that is or would I just be wasting my time?

      Thanks for the answers guys

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      Re: High Ping On Games (PC)

      Quote Originally Posted by saucepanlid View Post
      Could the fact that I am running it via an ethernet cable through my laptop which picks up the internet wirelessly be causing it, or perhaps the distance?
      I missed this the first time you wrote it, thats what speed reading does.
      Yes, that is quite likely to be the problem. You need to be connecting your gaming pc directly to the router with an ethernet cable.
      Youve got a couple of options :-
      1. Hardwire an extension from your master socket to the room with your gaming pc and move the router to there.
      2. Get a long ethernet cable and leave the router where it is.

      You should be able to do either option for just a few 's and either will give equal results.


    8. #7
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      Re: High Ping On Games (PC)

      Right ok, I'll give option 2) a go first before I have a butchers at the socket.

      Anyway the gamer profile has helped significantly and as I said it's just the occasional periods of lag I'm dealing with which I can hopefully sort out now. Cheers for the advice guys, greatly appreciated.

    9. #8
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      Re: High Ping On Games (PC)

      what about powerline adapters (homeplugs)

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      Re: High Ping On Games (PC)

      Quote Originally Posted by thomasjc1 View Post
      what about powerline adapters (homeplugs)
      Yes they would also work, ethernet cables are cheaper though.


     

     

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