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    How to contact sky via email?

    This is a discussion on How to contact sky via email? within the Gaming on Sky forums, part of the Sky Broadband help category; I need to contact sky via email seeing as I dont see any email advertised anymore. I need to reduce ...

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      How to contact sky via email?

      I need to contact sky via email seeing as I dont see any email advertised anymore. I need to reduce my max delay to 8 again seeing as I have moved house.
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      Re: How to contact sky via email?

      If you're on connect, as per the last thread, this cannot be done. It can be requested for BT to put you on fastpath, but this is only suggested if you have a good line.

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      Re: How to contact sky via email?

      So I cannot reduce my max delay to 8 if im on connect? Yes I think my line can hold up to 6mps so how would I contact bt and ask to be put on fastpath?
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      Re: How to contact sky via email?

      You have to contact sky, get through to the customer solutions team and get them to log it to BTW for it to be done. I can imagine e-mailing in would not get very far, so my advice would be to ring in. 08442410515.

     

     

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