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    Cannot connect to games (PC) Left for dead2

    This is a discussion on Cannot connect to games (PC) Left for dead2 within the Gaming on Sky forums, part of the Sky Broadband help category; checked my number and postcode and says im at cudworth exchange which is right. Im going to ring after work ...

    1. #11
      cpembo's Avatar
      cpembo is offline Sky User Member
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      Re:Cannot connect to games (PC) Left for dead2

      checked my number and postcode and says im at cudworth exchange which is right. Im going to ring after work and will post back what they say. Thanks for replies.


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    3. #12
      simonmpoulton's Avatar
      simonmpoulton is offline Sky User Member
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      Re: Cannot connect to games (PC) Left for dead2

      Well one final check would be to work out your distance to cudworth exchange and see if it roughly correlates with your attenuation stats. If it doesnt in any way then chances are you arent on that exchange!

      Pace SKY HD With Seagate Pipeline HD 2TB

    4. #13
      cpembo's Avatar
      cpembo is offline Sky User Member
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      Re: Cannot connect to games (PC) Left for dead2

      Rang sky and told them my net was almost unusable after 5pm, they offered me my MAC code without me even asking for it - in fact id only said to him i was on sky connect and unhappy!

      He tested my line to see if i could get SKy unlimited and he said according to his computer it was not at my exchange - however the exchange checker on here says it is!! Could this be because ive not had sky bb 30 days yet? As when i go on sky website it says i cant change anything until ive been active 30 days.

      Im confused, ive been sent my Mac code but dont know what to do. If i move providers then surely it will be the same - another rebadged bt wholesale product with similar traffic shaping. Acording to the checker talktalk , SKY and Aol are only ones with LLU at my exchange. Aol are expensive and Talk talk are who ive just left for other reasons.

      I really dont know what to do from here.

    5. #14
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      Re: Cannot connect to games (PC) Left for dead2

      Plusnet and AOL dont have bad traffic shaping on the bt products, have you done what I said before regarding checking your distance to the exchange?

      Pace SKY HD With Seagate Pipeline HD 2TB

    6. #15
      cpembo's Avatar
      cpembo is offline Sky User Member
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      Re:Cannot connect to games (PC) Left for dead2

      im around 1 mile from exchange in a straight line and 2 mile by road which i believe is about right for my stats. im tempted to stick with it for a couple of months and see if things improve. Ive got 6 months free so i suppose i could grin and bear it and wait to see if improves. The other thread says that sky are investing in bband and the operative i spoke to on phone earlier said the same. Still unsure but may just give it two months.

    7. #16
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      Re: Cannot connect to games (PC) Left for dead2

      cpembo
      Hi Sky was enabled as of 16/11/2006 at the cudworth exchange you could ring Customer Relations on 02077053000 ask the receptionist to put you through to Customer Relations explain to them about Sky LLU at your exchange and you were put on Sky connect when you rang Sky
      Rang sky and told them my net was almost unusable after 5pm, they offered me my MAC code without me even asking for it - in fact id only said to him i was on sky connect and unhappy!
      When all you wanted to know was why you were on the connect package when Sky LLU at your exchange
      He tested my line to see if i could get SKy unlimited and he said according to his computer it was not at my exchange - however the exchange checker on here says it is!!
      I have read somewhere on this forum about the same thing and the Sky agent was wrong the SkyUser Member line was in an LLU exchange

    8. #17
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      Re: Cannot connect to games (PC) Left for dead2

      If your only 2 miles by road from the exchange then I would've expected something like a 45.0db attenuation. As steve suggested get onto SKY again and find out why your on the connect package when all the online checkers say you can get sky llu at your exchange and ask which exchange your on according to them.

      Pace SKY HD With Seagate Pipeline HD 2TB

    9. #18
      cpembo's Avatar
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      Re: Cannot connect to games (PC) Left for dead2

      thanks guys ill ring again when ive been to work. thanks for customer relations number.

    10. #19
      cpembo's Avatar
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      Re: Cannot connect to games (PC) Left for dead2

      steve ive just tried that number and she wouldnt put me through unless i kew who i wanted to speak to. going to give it until my 30 days is up then see if their systems can see the llu.

    11. #20
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      Re: Cannot connect to games (PC) Left for dead2

      cpembo
      Hi when ever I used to have a problem that CST could not help I called that number because it is Customer Relation and they solved it every time either by putting me through to the right dept or dealt with it themselves.I was given the phone number and I have passed the phone number on to quite a few SkyUser Members Here`s a link you might find useful BSkyB Corporate | Our locations I have been looking around to see if I could find any threads here`s Sky Talk Problem another Desperately trying to cancel SKY + If you put the number in the top of the page google search and there are lots of posts.

     

     
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