Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 3 of 4 FirstFirst 1234 LastLast
    Results 21 to 30 of 35

    Xbox Live - Cannot Connect - Help!!

    This is a discussion on Xbox Live - Cannot Connect - Help!! within the Gaming on Sky forums, part of the Sky Broadband help category; I wonder if MS have a record of when each machine is banned? If they do and it was before ...

    1. #21
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      I wonder if MS have a record of when each machine is banned? If they do and it was before you bought it, that will be all the proof you need.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






    2. Advertisement
    3. #22
      conkerwodds's Avatar
      conkerwodds is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Feb 2010
      Posts
      15
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      Yes, but getting that proof from Microsoft is virtually impossible. Like getting blood from a stone!!

    4. #23
      pau1200's Avatar
      pau1200 is offline Sky User Member
      Exchange: Halesowen
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Dec 2009
      Posts
      39
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      You need to phone up microsoft and tell them that you have bought it second hand from a retailer and it is a banned box. Explain to them what has happened and see if they will give you a date it was banned. How long have you had it?

    5. #24
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      MS may be very interested to hear that illegal boxes are being sold by such a well known retailer.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #25
      pau1200's Avatar
      pau1200 is offline Sky User Member
      Exchange: Halesowen
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Dec 2009
      Posts
      39
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      I bet someone who works at game has part exchanged someone he knows hence the reason it has passed there checks. They have then sold it on and are taking the line that you must have banned it.
      Microsoft started banning xbox consoles the beginning on november and thats when a huge influx of boxes would have been part exchanged.
      Is there a security seal intact on the xbox?.
      I do believe if you have bought the console in the last 28 days dont you have a right to return it?

    7. #26
      conkerwodds's Avatar
      conkerwodds is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Feb 2010
      Posts
      15
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      I bought the console 9 months ago, and I have just tried hooking it up to xbox live for my brother. I have the receipt. I will try to contact microsoft to get the date it was banned. The seals are intact.
      Last edited by conkerwodds; 23-02-10 at 02:42 PM. Reason: Wording error

    8. #27
      deadman1984's Avatar
      deadman1984 is offline Sky User Member
      Exchange: Ponteland Newcastle Upon Tyne
      Broadband ISP: BT Infinity 1
      Router: dreytek vigor 130 modem + archer c7
      Sky TV: Sky+ HD + multi
      Join Date
      Sep 2009
      Location
      newcastle upon tyne uk
      Posts
      3,235
      Thanks
      0
      Thanked 28 Times in 25 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      the thing i hate about xbl is the downtime they do it alot and it really ****** me off pluss they dont have a release note section telling you what updates have been applyed

    9. #28
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      I bought the console 9 months ago
      I am afraid you have left it a bit late to complain and may have to write it off as a lesson learned.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #29
      skyconnectsufferer's Avatar
      skyconnectsufferer is offline Sky User Member
      Exchange: holland on sea
      Broadband ISP: Plusnet pro
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Oct 2009
      Posts
      89
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      i remember when the black elites first come out and i traded my white 20gb 360 for it at gamestation and all they done to test my white 360 was to power it up and see the 360 logo.

      i know its not game but game actually owns gamestation or the other way around so they should have the same policy so god knows how they can say that all traded machines are 'tested' when brought in.

      my guess is like someone suggested earlier that one of the guys behind the counter took it in from his friend knowing its banned.

      i personally would go to the shop and demand a refund and not leave the store until they do so.the manager wouldnt like a scene and to disrupt business.

      although it was 9 months ago u are still covered by your receipt and i think a key bit of info would be to try if possible to find out when it was banned.

    11. #30
      conkerwodds's Avatar
      conkerwodds is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Feb 2010
      Posts
      15
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox Live - Cannot Connect - Help!!

      I am in email contact with Microsoft Customer services. I have emailed them a copy of my receipt and requested the ban date. They told me that they also require pictures of the serial number label and the warranty sticker. I will do this tonight, then hopefully I will get the proof I need.

     

     
    Page 3 of 4 FirstFirst 1234 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION