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    Really high ping!

    This is a discussion on Really high ping! within the Gaming on Sky forums, part of the Sky Broadband help category; I got sky broadband a couple months ago and have just started playing MW2 online, I've never been in a ...

    1. #1
      corpseington's Avatar
      corpseington is offline Sky User Member
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      Really high ping!

      I got sky broadband a couple months ago and have just started playing MW2 online, I've never been in a game with a green connection, always 1/2 bars. Its really frustrating.

      Im on sky mid package

      My router stats:

      ADSL Link Downstream Upstream
      Connection Speed 10235 kbps 604 kbps
      Line Attenuation 18 db 10 db
      Noise Margin 15 db 19 db

      Pinging to bbc.co.uk

      C:\USERS\STEVE>ping bbc.co.uk

      Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
      Reply from 212.58.224.138: bytes=32 time=78ms TTL=121
      Reply from 212.58.224.138: bytes=32 time=299ms TTL=121
      Reply from 212.58.224.138: bytes=32 time=222ms TTL=121
      Reply from 212.58.224.138: bytes=32 time=145ms TTL=121

      Ping statistics for 212.58.224.138:
      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 78ms, Maximum = 299ms, Average = 186ms

      As you can see they are rediculously high, I've tried ringing up about reducing max delays a few times but they never know what I'm on about and give me solutions I've already tried a dozen times already and I end up giving up. One time they said they would get customer solutions to call me back but they never did.

      I change to a different provider if i wasn't so early into the contract.
      sigh.


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Really high ping!

      It looks to me like you may be using wireless, if so try again with a wire.

    4. #3
      corpseington's Avatar
      corpseington is offline Sky User Member
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      Re: Really high ping!

      Nope, I'm using a ethernet cable - 20m long, using the master socket without any phone line extentions, tried the test socket with no change too.
      I just got through to CST and they said my max delays are already set to 8. They advised I ring my phone line and ask about reducing noise on the line...
      stumped..

    5. #4
      corpseington's Avatar
      corpseington is offline Sky User Member
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      Re: Really high ping!

      Problem solved.
      I tried using the yellow cable supplied with sky and my pings are averaging at 26ms.
      Need a new long cable is all!

    6. #5
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      Re: Really high ping!

      Can buy patch cables of varying length online very cheaply.

     

     

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