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    Disconnections/Dropouts

    This is a discussion on Disconnections/Dropouts within the Gaming on Sky forums, part of the Sky Broadband help category; I'm on Vista, and I'm on wireless for my 360 but not the computer....

    1. #11
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      Re: Disconnections/Dropouts

      I'm on Vista, and I'm on wireless for my 360 but not the computer.


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    3. #12
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      Re: Disconnections/Dropouts

      Can you check the speed you are getting on the Xbox.

      You may have some malware running on your PC which is slowing you down. You could download and run Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com.


      Aslo you could close down all but one browser window, open an elevated Command Prompt* type netstat -b hit enter. This will show you everything that is using your connection. Make sure you recognise everything.


      *Windows key, type com and press Ctrl+Shift+Enter, accept UAC.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
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      Re: Disconnections/Dropouts

      Just done that malware thing and found 1 trojan, then ran the elevated command prompt and there's one i don't recognise called "jusched.exe", do you know what it is?

    5. #14
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      Re: Disconnections/Dropouts

      This is the updater for Java, it does no harm and if you have reasonably powerful PC it is not worth bothering about. You can read mre on it and how to disable it if you want by have a look at this article-
      What is jusched.exe And Why Is It Running? :: the How-To Geek

      One thing that can slow your connection if you have it is versions of iPlayer which use P2P. The Sky Player can run and use your connection without your permission or knowledge. It will be shown as kontiki or kservice.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
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      Re: Disconnections/Dropouts

      nope, none of them are there.

    7. #16
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      Re: Disconnections/Dropouts

      Is your speed still low after removing the trojan?

      You could try downloading and running Internet Software this will show what is happening with your Noise Margin and may give a clue to your problem.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #17
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      Re: Disconnections/Dropouts

      I ran another test last night and was running on just under 2mb.

      The noise margin is staying quite steady on around 8, and the connection speed is doing the same.

    9. #18
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      Re: Disconnections/Dropouts

      I ran another test last night and was running on just under 2mb.
      Keep a timed and dated record of your BT speedtests as you may need them to prove your dissatisfaction should you decide to leave Sky, which is the only way you will get a good broadband experience..

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #19
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      Re: Disconnections/Dropouts

      I've noticed that since 12 the noise margin has started jumping up and down a lot and i was just disconnected then, could it be something to do with this?

    11. #20
      Isitme's Avatar
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      Re: Disconnections/Dropouts

      Yes, you may have some sort of interference which is causing noise on the line. Have a look around your house for anything that may cause it, like microwaves, CH switching on etc,

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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