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    Xbox Live marketplace/Sky BB issues

    This is a discussion on Xbox Live marketplace/Sky BB issues within the Gaming on Sky forums, part of the Sky Broadband help category; Is anyone on Sky experiencing problems with the marketplace? Can't access any content....very very slow. Many people, including myself, are ...

    1. #1
      reddevil63's Avatar
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      Xbox Live marketplace/Sky BB issues

      Is anyone on Sky experiencing problems with the marketplace? Can't access any content....very very slow.

      Many people, including myself, are experiencing this. It is also affecting Xbox.com site. The rest of the internet is fine as well as downloading, just on the 360 side its pants.

      Seems to be affecting Sky BB/Xbox 360 people only.

      Can someone in the know have a nosy and see whats up?

      Some say it could be to do with upcoming Sky player coming to Live.


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    3. #2
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      Re: Xbox Live marketplace/Sky BB issues

      Thank god I'm not the only one!

      Ever since yesterday it's been loading incredibly slowly. Online play is fine and so are Xbox Live Parties but the Marketplace loads very slowly, sometimes not at all.

      Even the xbox.co.uk website is loading stupidly slowly and this is what I get when I tracert Xbox.com | Xbox.com Home

      Code:
      C:\>tracert www.xbox.co.uk
      
      Tracing route to xbox.co.uk [65.55.42.140]
      over a maximum of 30 hops:
      
        1    17 ms    17 ms    17 ms  192.168.1.1
        2    44 ms    47 ms    44 ms  cr0.cmpel.uk.easynet.net [87.87.250.134]
        3    40 ms     *       42 ms  ip-87-87-152-97.easynet.co.uk [87.87.152.97]
        4    31 ms    45 ms    45 ms  bu4.er10.txlon.ov.easynet.net [89.200.135.142]
        5    48 ms    46 ms    46 ms  bu4.gr10.bllon.uk.easynet.net [89.200.135.143]
        6   115 ms   115 ms   115 ms  te0-0-0-1.gr10.bwnyc.us.easynet.net [87.86.77.10
      5]
        7   114 ms   114 ms   115 ms  NYIIX.AS8075.MSN.NET [198.32.160.191]
        8    97 ms   115 ms   114 ms  ge-1-2-0-0.nyc-64cb-1a.ntwk.msn.net [207.46.47.2
      10]
        9   135 ms   138 ms   134 ms  ge-1-0-0-0.chg-64cb-1b.ntwk.msn.net [207.46.41.1
      97]
       10   136 ms   136 ms   119 ms  ge-0-0-0-0.chg-64cb-1a.ntwk.msn.net [207.46.43.1
      50]
       11   192 ms   177 ms   195 ms  ge-3-3-0-0.co2-64c-1b.ntwk.msn.net [207.46.43.15
      3]
       12   193 ms   194 ms   193 ms  ge-0-0-0-0.co2-64c-1a.ntwk.msn.net [207.46.45.19
      3]
       13   194 ms   186 ms   193 ms  ge-6-1-0-0.co1-64c-1a.ntwk.msn.net [207.46.43.17
      0]
       14   176 ms   208 ms   177 ms  ten8-1.co1-76e-1.ntwk.msn.net [207.46.47.183]
       15     *        *        *     Request timed out.
       16     *        *        *     Request timed out.
       17     *        *        *     Request timed out.
       18     *        *        *     Request timed out.
       19     *        *        *     Request timed out.
       20     *        *        *     Request timed out.
       21     *        *        *     Request timed out.
       22     *        *        *     Request timed out.
       23     *        *        *     Request timed out.
       24     *        *        *     Request timed out.
       25     *        *        *     Request timed out.
       26     *        *        *     Request timed out.
       27     *        *        *     Request timed out.
       28     *        *        *     Request timed out.
       29     *        *        *     Request timed out.
       30     *        *        *     Request timed out.
      
      Trace complete.
      Every other website is fine and the internet in general is fine it's just Xbox
      Cannot Understand Basic English 623

    4. #3
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      Re: Xbox Live marketplace/Sky BB issues

      Those figures mean nothing to me.

      Are they good or bad?

    5. #4
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      Re: Xbox Live marketplace/Sky BB issues

      tracert shows the servers you have to pass through to get to the website. In this tracert it gets stuck at hop 15 showing there is a problem accessing the xbox website properly

      btw just noticed this thread with more respones, might find more luck in here
      Xbox.com
      Cannot Understand Basic English 623

    6. #5
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      Re: Xbox Live marketplace/Sky BB issues

      Big thread of avforums xbox forum about this.

      It's only effecting Sky BB users , or certainly seems that way.

      People on their have posted that 'Sky dont want to know' stating 'we dont support consoles'.

      IAMNOTTHEENEMY, any chance you can persuad your company to accept a little responsability instead of grabbing our money and running for the hills.



      Slim

    7. #6
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      Re: Xbox Live marketplace/Sky BB issues

      Quote Originally Posted by Cube623 View Post
      tracert shows the servers you have to pass through to get to the website. In this tracert it gets stuck at hop 15 showing there is a problem accessing the xbox website properly

      btw just noticed this thread with more respones, might find more luck in here
      Xbox.com
      The servers/router its hitting from hop 15 onwards may just be set to not allow ICMP ping so you wont get a response from them.

    8. #7
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      Re: Xbox Live marketplace/Sky BB issues

      i've got the same problem it's been fine util the last couple of days hopefully it will get sorted when xbl goes down for maintenence!

    9. #8
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      Re: Xbox Live marketplace/Sky BB issues

      also getting the issue on market place
      but downloading content / gaming / video is fine

      also as a side note i noticed the same day youtube.com/ google videos
      didn't steam fast enough to watch with out pausing any more?

      peering?? maybe? of these sites/services
      Last edited by xpd259; 12-06-09 at 06:22 PM. Reason: typos

    10. #9
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      Angry Re: Xbox Live marketplace/Sky BB issues

      Why did this happen just after xbox and sky made a deal? How will you be able to select what to watch if it it doesn't load. Sky are imbeciles.

     

     

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