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    Disconnections and lagging within single game

    This is a discussion on Disconnections and lagging within single game within the Gaming on Sky forums, part of the Sky Broadband help category; Hi guys, I have a disconnection error while playing World of Warcraft only (other games work fine) and have done ...

    1. #1
      danrsteer's Avatar
      danrsteer is offline Sky User Member
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      Disconnections and lagging within single game

      Hi guys,

      I have a disconnection error while playing World of Warcraft only (other games work fine) and have done a pathping to the World of Warcraft server that I connect to when im getting bad lag spikes and disconnections, here is the log :-

      Tracing route to host-106.wow-europe.com [80.239.179.106]

      Source to Here This Node/Link

      Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address


      1 0ms 0/ 100 = 0% 0/ 100 = 0% www.routerlogin.com [192.168.0.1]

      2 32ms 1/ 100 = 1% 0/ 100 = 0% dr11.bllon.ov.easynet.net [89.200.128.196]

      3 --- 100/ 100 =100% 99/ 100 = 99% 5acf0012.bb.sky.com [90.207.238.18]

      4 43ms 1/ 100 = 1% 0/ 100 = 0% easynet-ic-121677-ldn.b4.c.telia.net [80.239.193.110]

      5 45ms 4/ 100 = 4% 1/ 100 = 1% ldn-b4-link.telia.net [80.239.193.109]

      6 46ms 3/ 100 = 3% 0/ 100 = 0% ldn-bb1-link.telia.net [80.91.251.18]

      7 50ms 6/ 100 = 6% 3/ 100 = 3% prs-bb1-link.telia.net [213.248.64.9]

      8 50ms 3/ 100 = 3% 0/ 100 = 0% prs-b1-link.telia.net [80.91.250.253]

      9 50ms 4/ 100 = 4% 0/ 100 = 0% prs-tc-i1-link-telia.net [80.91.250.30]


      I can upload another 2 logs also done around the laggy/disconnection times which show the same error:-

      3 --- 100/ 100 =100% 99/ 100 = 99% 5acf0012.bb.sky.com [90.207.238.18]

      This shows 99% - 100% packet loss of 100 packets at the SKY router

      Is there a work around for this??

      Thanks in advance


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Disconnections and lagging within single game

      Ethernet or wireless?

    4. #3
      danrsteer's Avatar
      danrsteer is offline Sky User Member
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      Re: Disconnections and lagging within single game

      Hi PaulSky,

      Thanks for the reply, I dont do wireless its unreliable for gaming.

      However if you look at my post, you will see that the problem is not my end its at Sky's (step 3) which is Sky's internet router not my netgear router at home (which is step 1). My packets get out of my house to my exchange no problems they then get to the easynet router (I have been told Easynet were bought out by Sky??), and then I get 99%-100% packet loss once it hits Skys router.

      So I have logged this with Sky, however I have heard there is a way to direct your TCPIP packet via a different route, and was hoping someone knew how?

    5. #4
      danrsteer's Avatar
      danrsteer is offline Sky User Member
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      Re: Disconnections and lagging within single game

      Anyone know if using OPENDNS would fix this issue?

      EDIT - Definatly wont resolve my issue as this will not change the route my packets take
      Last edited by danrsteer; 24-04-09 at 04:27 PM.

    6. #5
      Btcc22's Avatar
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      Re: Disconnections and lagging within single game

      Hi,

      I'm fairly certain it's a traffic shaping issue. I use the same network as you, and haven't been able to use WoW properly in the evenings for a very long time.

      High latency and disconnections are more common than a playable experience.

    7. #6
      Smithy99's Avatar
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      Re: Disconnections and lagging within single game

      There is no traffic shaping on Sky LLU.

    8. #7
      Btcc22's Avatar
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      Re: Disconnections and lagging within single game

      Well I've had the same issue for a very long time, and it's the only explaination that actually fits what's happening.

      Sure, perhaps Sky say they don't throttle LLU, but then again if we believe that then they don't throttle IPStream either.

      Either way, I don't see where it says he's an LLU customer. If Base is an LLU package then it doesn't mean much since "Sky Base" is the default value for new users on this board. He's going through the exact same network as I do as an IPStream user.

      Tracing route to host-106.wow-europe.com [80.239.179.106]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms 10.0.0.2
      2 20 ms 19 ms 21 ms dr11.bllon.ov.easynet.net [89.200.128.196]
      3 31 ms 31 ms 34 ms 5acf0016.bb.sky.com [90.207.238.22]
      4 32 ms 32 ms 33 ms easynet-ic-121677-ldn.b4.c.telia.net [80.239.193.110]
      5 32 ms 32 ms 33 ms ldn-b4-link.telia.net [80.239.193.109]
      6 29 ms 30 ms 30 ms ldn-bb2-link.telia.net [80.91.249.133]
      7 38 ms 40 ms 39 ms prs-bb2-link.telia.net [80.91.254.211]
      8 40 ms 39 ms 40 ms prs-b1-link.telia.net [80.91.250.253]
      9 44 ms 39 ms 39 ms prs-tc-i1-link-telia.net [80.91.250.30]

    9. #8
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      Re: Disconnections and lagging within single game

      Well you say your on base too so it would be the same.

      Base is only available on LLU.

      Sky do not throttle or traffic shape their LLU products.

    10. #9
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      Re: Disconnections and lagging within single game

      I'm not on Base. As I said, it's the default value.

    11. #10
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      Re: Disconnections and lagging within single game

      Quote Originally Posted by Btcc22 View Post
      I'm not on Base. As I said, it's the default value.
      If your on connect then your stuffed, it reallyis not suited to gaming at the moment.

      Change you details in your profile to avoid more confusion.

     

     
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