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    xbox live can't connect

    This is a discussion on xbox live can't connect within the Gaming on Sky forums, part of the Sky Broadband help category; i have been playing on xbox live since may and have had no problems but yesterday it wouldn't connect to ...

    1. #1
      Jessmist's Avatar
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      Exclamation xbox live can't connect

      i have been playing on xbox live since may and have had no problems but yesterday it wouldn't connect to xbox live. i did the tests and it said xbox live had failed today it is still the same so i called xbox live support and they have told me to call sky and to ask for the udp88 udp3074 and tcp3074 ports to be opened and to enable upnp
      is this the correct thing to be doing as i cannot understand why it has suddenly just stopped working?
      thanks


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    3. #2
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      Re: xbox live can't connect

      If its the XBox Live section of the Network test that failed, that would normally point to something to do with your profile as any problems with your network should have shown up in the previous sections as far as I'm aware. The ports only really alter your NAT rating.

    4. #3
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      Re: xbox live can't connect

      thanks for the reply
      so is it more the xbox that is the problem rather than sky?

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      Re: xbox live can't connect

      Follow the instructions given in THIS GUIDE to open the ports in your router. Although it is written for the V1 router, the basics apply to V2s, links may be slightly different, that's all. UPnP is on by default, if you have not turned it off, it should not require attention.

      If it still does not work, you can get back to Xbox and tell them you have done as they suggested.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: xbox live can't connect

      there were problems with xbox live yesterday not sky.

      All back up and running now,so you will be ok.

    7. #6
      Jessmist's Avatar
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      Re: xbox live can't connect

      Hi
      Xbox live is back up and working this morning.
      Thanks for the advice

     

     

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