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    Capping Download Speed to get Better Ping?

    This is a discussion on Capping Download Speed to get Better Ping? within the Gaming on Sky forums, part of the Sky Broadband help category; Is this a good idea? I'm at my wit's end with Sky BB Connect as I'm getting around 140ms ping ...

    1. #1
      Jezzer256's Avatar
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      Capping Download Speed to get Better Ping?

      Is this a good idea? I'm at my wit's end with Sky BB Connect as I'm getting around 140ms ping whilst gaming.

      They've put me on this weird Offnet list to make BT lower my pings but that's not gonna do anything methinks.

      Someone suggested capping the download speed to 5mbps or so? Could Sky do this? Would it improve ping? Also, they suggested reducing max packets - is this possible?

      The in-game 'lagometer' shows an OK level of ping, but with intermittent blips of red; as high as possible. This suggest some packets are being lost completely right?

      I know I can get good ping on my line because I had it with AOL.

      Jez


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    3. #2
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      Re: Capping Download Speed to get Better Ping?

      I don't think Sky can do anything about your ping directly as your connection is supplied and controlled by BT. I expect that is why you have been put on the 'weird Offnet list'. Give it a few days and see what happens, BT are not famous for extracting the digit.

      Lowering the download speed may happen as a consequence of having the delay reduced, as sometimes this destabilises the line. I don't think lowering your speed, in itself, would improve your ping.

      TomD


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    4. #3
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      Re: Capping Download Speed to get Better Ping?

      Quote Originally Posted by Isitme View Post
      I don't think Sky can do anything about your ping directly as your connection is supplied and controlled by BT. I expect that is why you have been put on the 'weird Offnet list'. Give it a few days and see what happens, BT are not famous for extracting the digit.

      Lowering the download speed may happen as a consequence of having the delay reduced, as sometimes this destabilises the line. I don't think lowering your speed, in itself, would improve your ping.
      Thanks mate. It's weird that it's BT's issue, because when I was on AOL it was fine. D'you think Sky tell BT to up the max delays whenever someone switches to Sky BB?

      Please be praying for me lol, I think BT need all the help they can get

      OK so I won't ask Sky to cap the download speed. I don't really care if it is lowered; especially if it improves ping.

      Jez

    5. #4
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      Re: Capping Download Speed to get Better Ping?

      When you were with AOL you would be on LLU. When you moved to Sky (BT Connect) you would be unplugged from the AOL DSLAM and plugged into the BT one, a completely different machine.

      Have you been advised that you will be moved to Sky LLU when a space is available? All the Worthing exchanges are Sky enabled and have been for a long time, so they must be fully subscribed or you would not be on Connect. Keep calling Sky or use the KANA form to remind them that you want to be moved to their LLU exchange as soon as possible. Although it should be automatic, they could miss you, frequent reminders may help.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Capping Download Speed to get Better Ping?

      Quote Originally Posted by Isitme View Post
      When you were with AOL you would be on LLU. When you moved to Sky (BT Connect) you would be unplugged from the AOL DSLAM and plugged into the BT one, a completely different machine.

      Have you been advised that you will be moved to Sky LLU when a space is available? All the Worthing exchanges are Sky enabled and have been for a long time, so they must be fully subscribed or you would not be on Connect. Keep calling Sky or use the KANA form to remind them that you want to be moved to their LLU exchange as soon as possible. Although it should be automatic, they could miss you, frequent reminders may help.
      So, the reason they offered me BB Connect is that their LLU is full up, right?

      This explains why my neighbour was able to get Base/Mid/Max and I was not. I've also heard that the offer I got of 10/month is usually only given out when there is the possibility of moving onto the Sky LLU in the near future. This sounds good.

      I will write to remind them to put me on the LLU, and will also ring again to make sure they're doing something about my ping atm (i.e. asking BT to change it).

      My question now is: When I get moved on to the Sky LLU, will this guarantee better pings?

      Jez

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      Re: Capping Download Speed to get Better Ping?

      you can get the delays lowered which should improve - no guarantee though...
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      Re: Capping Download Speed to get Better Ping?

      My question now is: When I get moved on to the Sky LLU, will this guarantee better pings?
      Possibly, but there is no guarantee. One of the main advantages of being on LLU is that you can talk to the technicians direct, which you can't do with BT. A good Sky tech will stay with you until you are happy, all they can do on Connect is report to BT who make the actual changes.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: Capping Download Speed to get Better Ping?

      Quote Originally Posted by IAmNotTheEnemy View Post
      you can get the delays lowered which should improve - no guarantee though...
      Ah right. Just spoke to a really nice chap from CST who was a gamer himself. He did some line tests and he says that everything seems to be working fine.

      He told me to press the reset button on the router which *seems* to have lowered the ping! Something so simple eh. We'll see what happens this evening though; that's when things start hotting up!

      I also asked about the LLU and he confirmed that it was full, but he's changed my priority so I can be one of the first ones to get on to the LLU when a space becomes available. It's looking good

      Been on a server for 10 minutes now and ping is around 60ms, which is less than half what it was. And this is totally playable

      Jez

    10. #9
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      Re: Capping Download Speed to get Better Ping?

      Quote Originally Posted by Jezzer256 View Post
      Ah right. Just spoke to a really nice chap from CST who was a gamer himself. He did some line tests and he says that everything seems to be working fine.

      He told me to press the reset button on the router which *seems* to have lowered the ping! Something so simple eh. We'll see what happens this evening though; that's when things start hotting up!

      I also asked about the LLU and he confirmed that it was full, but he's changed my priority so I can be one of the first ones to get on to the LLU when a space becomes available. It's looking good

      Been on a server for 10 minutes now and ping is around 60ms, which is less than half what it was. And this is totally playable

      Jez
      OH wait, it's gone back to normal again. All I can hope is that the Offnet list does some good, or I can get on Sky's LLU as soon as poss.

      Jez

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      Re: Capping Download Speed to get Better Ping?

      hey,

      i've got exactly the same prob. playing the first 2 or 3 rounds (~5-10 minutes) in any online game (cod4 or cod5 beta) i have a ping ~50-60ms. after that my ping gets worse.. or "back to normal" as Jezzer says.. i really don't know what to do.. i've checked all possible sources of error, resetted the router etc... it has been better in the past.. maybe just a temporary issue?
      any suggestions what might be the reason or what i could do to solve the prob?

      cheers and kind regards

     

     
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