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    Broadband Connect + Reducing Max Delays?

    This is a discussion on Broadband Connect + Reducing Max Delays? within the Gaming on Sky forums, part of the Sky Broadband help category; Just having the same thing ATM, evening gaming is a nightmare, anyways I spoke a techy from sky yesterday he ...

    1. #11
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      Re: Broadband Connect + Reducing Max Delays?

      Just having the same thing ATM, evening gaming is a nightmare, anyways I spoke a techy from sky yesterday he asked me to do some random speed checks at speedtester.bt.com and to let them know the speed and ring back.
      He aslo said due to me being on Connect package that he was unable to change the max delays but with the evidence of these test he could get BT to do it.
      Currently trying to get back through to them as the phone lines are some what busy.
      Will let you know if they can do it Jezzer.


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    3. #12
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      Re: Broadband Connect + Reducing Max Delays?

      Let's get through this together!

      I'll ring tonight as well and see if I can get anywhere with them.

      Jez

    4. #13
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      Re: Broadband Connect + Reducing Max Delays?

      Cool, plz dont see this as hijacking your thread, was just letting you know on my findings.

    5. #14
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      Re: Broadband Connect + Reducing Max Delays?

      trust me, the delays cannot be changed - ONLY fastpath on Connect...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #15
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      Re: Broadband Connect + Reducing Max Delays?

      Quote Originally Posted by fugly View Post
      Cool, plz dont see this as hijacking your thread, was just letting you know on my findings.
      No no mate it's fine. Hopefully we can help each other

      Quote Originally Posted by IAmNotTheEnemy View Post
      trust me, the delays cannot be changed - ONLY fastpath on Connect...
      I do trust you, lol. And I WILL get on fastpath!

      Speedtest.net is reporting 6.5mbps download speed by the way. But ping is still awful lol!

      Jez

    7. #16
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      Re: Broadband Connect + Reducing Max Delays?

      wouldn't build your hopes up - I've seen it happen but took best part of a month to convince BT...

      speedtest.net is about right - obviously can be wrong - but if you ping BBC from a command prompt what do you get?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #17
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      Re: Broadband Connect + Reducing Max Delays?

      Quote Originally Posted by IAmNotTheEnemy View Post
      wouldn't build your hopes up - I've seen it happen but took best part of a month to convince BT...

      speedtest.net is about right - obviously can be wrong - but if you ping BBC from a command prompt what do you get?
      Average ping is 39ms, with no packets lost. Often when I logon to an online game my ping is fine for the first 2 minutes or so, then it will soar up to around 140.

      I sometimes get kicked for 'losing key packets' too.

      Jez

    9. #18
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      Re: Broadband Connect + Reducing Max Delays?

      Spoke to sky finally late yesterday afternoon, After going through the issues again the lady went off for a few mins then came back saying that Sky are aware that a lot of gamers are having such issues with bad connections at certain times of the day, and it is under investigation, She asked if I minded that my case was added to the investigation.
      So my case was added to it, she did say they would get back to me but not sure of a time frame on this, so I just said I would ring back early next week if there was no improvement.

      That said last night my ping was a decent 45 ish all evening, wether sky had altered anything or wether my line was quite due to ppl out letting off fireworks I don't know.

      How was your connection last night jezzer?
      What you say about joining a server and a few minutes later you ping jumping is exactly what I get and even the kicks via PB for losing key packets happens sometimes, playing COD4 by the way.
      Last edited by fugly; 06-11-08 at 09:34 AM.

    10. #19
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      Re: Broadband Connect + Reducing Max Delays?

      Quote Originally Posted by fugly View Post
      Spoke to sky finally late yesterday afternoon, After going through the issues again the lady went off for a few mins then came back saying that Sky are aware that a lot of gamers are having such issues with bad connections at certain times of the day, and it is under investigation, She asked if I minded that my case was added to the investigation.
      So my case was added to it, she did say they would get back to me but not sure of a time frame on this, so I just said I would ring back early next week if there was no improvement.

      That said last night my ping was a decent 45 ish all evening, wether sky had altered anything or wether my line was quite due to ppl out letting off fireworks I don't know.

      How was your connection last night jezzer?
      What you say about joining a server and a few minutes later you ping jumping is exactly what I get and even the kicks via PB for losing key packets happens sometimes, playing COD4 by the way.
      Yep, my previous post was about CoD4 also. Around 140ish last night after a couple of minutes on each server. Got the morning off today so I will give them a ring.

      EDIT: Just rung Sky and they've given me a ticket to speak to CST. When they said they'd put me through, the line went dead. Oh well, try again...

      Jez
      Last edited by Jezzer256; 06-11-08 at 11:47 AM.

    11. #20
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      Re: Broadband Connect + Reducing Max Delays?

      Hows your connections been the last few nights Jezzer? Mine has been a lot better.

     

     
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