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    Sky ping and living out in the sticks!

    This is a discussion on Sky ping and living out in the sticks! within the Gaming on Sky forums, part of the Sky Broadband help category; My line is similar to yours and when I was connected to Sky, my pings went up to ~70ms from ...

    1. #11
      Edge99's Avatar
      Edge99 is offline Sky User Member
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      Re: Sky ping and living out in the sticks!

      My line is similar to yours and when I was connected to Sky, my pings went up to ~70ms from ~30ms. Not so great for gaming, so I used the Kana form to ask them to change my max delays to 8.

      They did this very quickly and my pings went back to 30ms or so, but they capped my line to 1meg (down from about 1.5) and my upload wouldn't go higher than 160Kbps! I asked them to uncap the line but leave the max delays at 8 which they again did very quickly.

      My line was pretty unstable after this, so I installed an XTE-2005 from ADSLNation and it's now rock-solid.

      Connection Speed 1536 kbps 640 kbps
      Line Attenuation 63 db 15.5 db
      Noise Margin 7 db 7 db

      PING bbc.co.uk (212.58.224.138) 56(84) bytes of data.
      64 bytes from virtual-vip.thdo.bbc.co.uk (212.58.224.138): icmp_seq=1 ttl=121 time=29.4 ms
      64 bytes from virtual-vip.thdo.bbc.co.uk (212.58.224.138): icmp_seq=2 ttl=121 time=30.4 ms
      64 bytes from virtual-vip.thdo.bbc.co.uk (212.58.224.138): icmp_seq=3 ttl=121 time=30.2 ms
      64 bytes from virtual-vip.thdo.bbc.co.uk (212.58.224.138): icmp_seq=4 ttl=121 time=29.8 ms


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    3. #12
      JaMoUsE's Avatar
      JaMoUsE is offline Sky User Member
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      Re: Sky ping and living out in the sticks!

      sky closed my issue, trying again.this 1st tier support guy is killing me askin me to restart the router and pc etc. why cant i just speak to the CST!!!!! enfuriating
      Last edited by JaMoUsE; 23-10-08 at 09:28 PM.

    4. #13
      googleme's Avatar
      googleme is offline Sky User Beta tester
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      Re: Sky ping and living out in the sticks!

      Quote Originally Posted by JaMoUsE View Post
      sky closed my issue, w4nkers.
      Not a good thing to say, as a few people on here work for sky, also it depends on the reason the ticket was opened.

    5. #14
      JaMoUsE's Avatar
      JaMoUsE is offline Sky User Member
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      Re: Sky ping and living out in the sticks!

      fixed. very happy. they just changed my max delays to 8 and im pinging at 55 now

    6. #15
      JaMoUsE's Avatar
      JaMoUsE is offline Sky User Member
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      Re: Sky ping and living out in the sticks!

      thanks for all your help

     

     
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