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    Whats up with my connection? Slow download and low pings with max package.

    This is a discussion on Whats up with my connection? Slow download and low pings with max package. within the Gaming on Sky forums, part of the Sky Broadband help category; Just went and connected my laptop directly into the phone line and the result: Just the same as my two ...

    1. #11
      Liquid's Avatar
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      Re: Whats up with my connection? Slow download and low pings with max package.

      Just went and connected my laptop directly into the phone line and the result:



      Just the same as my two other comps upstairs


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    3. #12
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      Re: Whats up with my connection? Slow download and low pings with max package.

      what are the stats in the test socket. this is what we're interested in as we can then make the right recommendations...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #13
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      Re: Whats up with my connection? Slow download and low pings with max package.

      Ok, just tested in the test socket, no change.

    5. #14
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      Re: Whats up with my connection? Slow download and low pings with max package.

      no change in what? the speed is irrelevent...its the router stats we need (the bit with noise margin/attenuation)
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #15
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      Re: Whats up with my connection? Slow download and low pings with max package.

      Quote Originally Posted by Liquid View Post
      Connection Speed 1024 kbps 412 kbps
      Line Attenuation 50.0 db 30.4 db
      Noise Margin 19.0 db 21.5 db

      Is it bad?
      Well,i have a Sagem F@ast 2504 And im also having problems,i cannot even load a youtube video!! anyways,
      Connection Speed 1024 kbps 412 kbps
      i would 100% recommend buying a new phone line,mine was something like 800,now its 7824

    7. #16
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      Re: Whats up with my connection? Slow download and low pings with max package.

      Quote Originally Posted by Death View Post
      Well,i have a Sagem F@ast 2504 And im also having problems,i cannot even load a youtube video!! anyways,
      Connection Speed 1024 kbps 412 kbps
      i would 100% recommend buying a new phone line,mine was something like 800,now its 7824
      Ok ignore all the above, it's meaningless in your case.

      Your connection is capped. You need to speak to Sky to get the cap removed. Ring after 10:30pm for a quicker phone call, not sure what the queues will be like now.

      You may have to go through slow speed troubleshooting with the first line support before you get through to the right department, you MUST speak to CST to get the cap removed.

    8. #17
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      Re: Whats up with my connection? Slow download and low pings with max package.

      'Death' woke up a months old dead thread Smithy

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #18
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      Re: Whats up with my connection? Slow download and low pings with max package.

      So he did!!

      Must remember not to reply to everything

     

     
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