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    pings higher after FW upgrade?

    This is a discussion on pings higher after FW upgrade? within the Gaming on Sky forums, part of the Sky Broadband help category; i will see what will happen tonight when i will be playing some internet games , than will post stats ...

    1. #11
      alex-k's Avatar
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      Re: pings higher after FW upgrade?

      i will see what will happen tonight when i will be playing some internet games , than will post stats ,and i wonder how can i improve my line , should i call bt and order repair or something...
      I speak Russian / English / Lithuanian



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    3. #12
      alex-k's Avatar
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      Re: pings higher after FW upgrade?

      can some1 tell me is that a max delays 8? because i see 36 down there



      Uptime 16592.38 12962.70
      Wan up 2323.03 2120.39
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 1
      Channel: INTR, Upstream rate = 672 Kbps, Downstream rate = 7072 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.6 14.0
      Attn(dB): 47.0 31.5
      Pwr(dBm): 19.8 7.9
      Max(Kbps): 8224 1152
      Rate (Kbps): 7072 672
      G.dmt framing
      K: 222(0) 22
      R: 16 16
      S: 1 8
      D: 32 4
      ADSL2 framing
      MSGc: 1 1
      B: 63 22
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.2500 8.6956
      L: 512 184
      D: 64 8
      Counters
      SF: 841162 841128
      SFErr: 138 1
      RS: 57199046 7149588
      RSCorr: 125998 59
      RSUnCorr: 2266 0

      HEC: 125 2
      OCD: 1 0
      LCD: 0 0
      Total Cells: 238507640 0
      Data Cells: 39424337 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 76 0
      SES: 4 0
      UAS: 104 0
      AS: 14300

      INP: 8.00 2.78
      PER: 1.96 1.90
      delay: 36.00 17.39
      OR: 28.44 29.44

      Bitswap: 0 0

      Total time = 4 hours 36 min 31 sec
      SF = 966527
      CRC = 1919
      LOS = 4
      LOF = 36
      ES = 76
      Latest 1 day time = 4 hours 36 min 31 sec
      SF = 966527
      CRC = 1919
      LOS = 4
      LOF = 36
      ES = 76
      Latest 15 minutes time = 6 min 31 sec
      SF = 23010
      CRC = 16
      LOS = 0
      LOF = 0
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 52982
      CRC = 13
      LOS = 0
      LOF = 0
      ES = 7
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 22
      LOS = 0
      LOF = 0
      ES = 11
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52923
      CRC = 1
      LOS = 0
      LOF = 0
      ES = 1
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52923
      CRC = 11
      LOS = 0
      LOF = 0
      ES = 6
      Showtime Drop Reason: 1
      Last Retrain Reason: 1
      I speak Russian / English / Lithuanian


    4. #13
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      Re: pings higher after FW upgrade?

      Quote Originally Posted by alex-k View Post
      can some1 tell me is that a max delays 8? because i see 36 down there

      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.6 14.0
      Attn(dB): 47.0 31.5
      Pwr(dBm): 19.8 7.9
      Max(Kbps): 8224 1152
      Rate (Kbps): 7072 672
      G.dmt framing
      K: 222(0) 22
      R: 16 16
      S: 1 8
      D: 32 4

      the 32/4 are your delays, what are you refering to about the 36 you have above ?

    5. #14
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      Re: pings higher after FW upgrade?

      CST were most definately right to say that you should only be on 5Mbps... I'd really like to know why people think any agent would take the speed down if it wasn't going to be beneficial. More "speed" doesn't mean a faster connection, it'll just end up dropping out causing more complaints- especially if you're max delays have been dropped... I think you may have been on the phone with someone I was talking to tonight, they were talking about someone asking for their max delays down and their speed up. They said it would caused problems but then again, as I read in another post, "the customer is always right"...

    6. #15
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      Re: pings higher after FW upgrade?

      Quote Originally Posted by richone54 View Post
      the 32/4 are your delays, what are you refering to about the 36 you have above ?
      delay: 36.00 17.39
      I speak Russian / English / Lithuanian


    7. #16
      alex-k's Avatar
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      Re: pings higher after FW upgrade?

      Quote Originally Posted by twocrazymonkies View Post
      CST were most definately right to say that you should only be on 5Mbps... I'd really like to know why people think any agent would take the speed down if it wasn't going to be beneficial. More "speed" doesn't mean a faster connection, it'll just end up dropping out causing more complaints- especially if you're max delays have been dropped... I think you may have been on the phone with someone I was talking to tonight, they were talking about someone asking for their max delays down and their speed up. They said it would caused problems but then again, as I read in another post, "the customer is always right"...
      i always had 7mbps and max delays 8 from start and i never had drop outs , but after firmware upgrade my ping's went higher...
      I speak Russian / English / Lithuanian


    8. #17
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      Re: pings higher after FW upgrade?

      ^^Mind posting the STATS again over a 24hour period just wanna see if those CRC errors have settled.

    9. #18
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      Re: pings higher after FW upgrade?

      i dont think the firmware upgrade has anything to do with it, im using my own dlink router and since last week my pings have gone from 21ms to bbc.co.uk to 33, not complaining though as the sync speed has gone from 9026 to 9356 and it does appear to be a lot snappier than before.

    10. #19
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      Re: pings higher after FW upgrade?

      can some1 tell me tier 3 number or how to get to them , because i always call old number and choose BroadBand technical support and they transfering me to tier3 or something... so i want to call straight tier3
      I speak Russian / English / Lithuanian


    11. #20
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      Re: pings higher after FW upgrade?

      there is only one number, the same as you have been ringing

     

     
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