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    Xbox Live drop out

    This is a discussion on Xbox Live drop out within the Gaming on Sky forums, part of the Sky Broadband help category; Hi.... I'm hoping someone here can help as Sky Techs just seem to want to throw new routers at me ...

    1. #1
      BNorton's Avatar
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      Xbox Live drop out

      Hi.... I'm hoping someone here can help as Sky Techs just seem to want to throw new routers at me which i don't think is the cause.

      But anyway, i've noticed a fairly poor signal on my Xbox 360 (wireless adaptor inc) when playing live. Mostly with PES 2008 but also on Halo3 and COD4.

      It simply boots me out after 10mins or less to the lobby or title screen saying that it's lost the connection.

      I never had this with the BT Homehub.

      I have a pretty poor speed considering i have the Max package. Speed Test indicates my net connection fluctuates from 1.9 to 2.5 mb and uploads can sometimes scrape 29kbps!!! !

      If anyone has any ideas to try as i'm a bit of a div at setting up networks, i'd very much appreciate it!

      Oh.... i'm also running a mac on 10.5.2 if that has any bearing.

      Cheers!


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    3. #2
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      Re: Xbox Live drop out

      post some router stats and we can go from there

    4. #3
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      Re: Xbox Live drop out

      Move your router to a more central location or even better use a wired connection.
      There is no Tier 3, only Zhul or rather the Customer Solutions Team...

    5. #4
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      Re: Xbox Live drop out

      Quote Originally Posted by richone54 View Post
      post some router stats and we can go from there
      Here we go:



      It's not gonna be possible to move the router or plug in directly as my phone point is in my hallway and my xbox is in the lounge.

      Thanks for your help guys

    6. #5
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      Re: Xbox Live drop out

      Could we have your router stats when connected directly to the test port on your master socket?
      There is no Tier 3, only Zhul or rather the Customer Solutions Team...

    7. #6
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      Re: Xbox Live drop out

      Quote Originally Posted by StarmanUK View Post
      Could we have your router stats when connected directly to the test port on your master socket?
      Sans Faceplate:


    8. #7
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      Re: Xbox Live drop out

      Your stats are not far off mine. I have never played gaming wirelessly as it sux. But, make sure you post your router stats from your test socket after it has been plugged in for about an hour. Also, run ping tests to bbc.co.uk and see roughly what pings you get, cause alot of people forget gaming speed/reaction is about ping, not speed. So try and find them 2 things out, cause it could be faulty wiring that is causing your slow speeds. So DEFINATELY try the test socket!

      Ok pings. (24/05/08)

    9. #8
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      Re: Xbox Live drop out

      Wire the xbox up, it is no good trying to play it wirelessly, it is just not recommended unless you have a good attenuation and a good ping.

    10. #9
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      Re: Xbox Live drop out

      Quote Originally Posted by Nooby View Post
      Wire the xbox up, it is no good trying to play it wirelessly, it is just not recommended unless you have a good attenuation and a good ping.
      Like i said before in the thread, it's not gonna be possible. Running wires through from the hallway into the lounge is too much of a pain in the ass unfortunately.

    11. #10
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      Re: Xbox Live drop out

      here's the ping results:
      PING 212.58.253.73 (212.58.253.73): 56 data bytes
      64 bytes from 212.58.253.73: icmp_seq=0 ttl=248 time=40.0 ms
      64 bytes from 212.58.253.73: icmp_seq=1 ttl=248 time=30.0 ms
      64 bytes from 212.58.253.73: icmp_seq=2 ttl=248 time=30.0 ms
      64 bytes from 212.58.253.73: icmp_seq=3 ttl=248 time=30.0 ms

      --- 212.58.253.73 ping statistics ---
      4 packets transmitted, 4 packets received, 0% packet loss
      round-trip min/avg/max = 30.0/32.5/40.0 ms

     

     
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