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    Poor ping since yesterday

    This is a discussion on Poor ping since yesterday within the Gaming on Sky forums, part of the Sky Broadband help category; Hi there. I do a lot of online gaming. Yesterday however my pings have went to the dogs. Here is ...

    1. #1
      doom's Avatar
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      Poor ping since yesterday

      Hi there. I do a lot of online gaming. Yesterday however my pings have went to the dogs. Here is a tracert



      Tracing route to Jolt.co.uk - Online Gaming - Clan Server Rental [82.133.85.65]
      over a maximum of 30 hops:

      1 1 ms 1 ms 1 ms 192.168.0.1
      2 24 ms 36 ms 23 ms cr0.nsden.uk.easynet.net
      3 19 ms 19 ms 19 ms ip-87-87-169-97.easynet.co.uk [87.87.169.97]
      4 229 ms 229 ms 229 ms be2.er10.thlon.ov.easynet.net [195.66.224.43]
      5 231 ms 241 ms 240 ms te1-3.cr05.tn5.bb.pipex.net [195.66.224.29]
      6 248 ms 239 ms 245 ms g1-1-6.ar01.tn5.bb.pipex.net [62.72.140.142]
      7 229 ms 230 ms 229 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
      1.14]
      8 229 ms 230 ms 229 ms secure.jolt.co.uk [82.133.85.65]

      Trace complete.

      As you can see hop 4 is where it starts being a problem. Is anyone else having the same problem as me at the moment?


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: Poor ping since yesterday

      i think you'll find that suggests an issue with the Pipex/Jolt servers, not Sky...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
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      Re: Poor ping since yesterday

      Quote Originally Posted by IAmNotTheEnemy View Post
      i think you'll find that suggests an issue with the Pipex/Jolt servers, not Sky...
      This is where it starts going wrong easynet not pipex

      4 229 ms 229 ms 229 ms be2.er10.thlon.ov.easynet.net [195.66.224.43]

      Even my wow ping are sitting at 500odd ms where as before they where sitting at 50-70

      Also my speedtest.net results show a higher ping too (normally about 100ms). http://www.speedtest.net/result/228688101.png
      Last edited by doom; 31-01-08 at 12:07 PM.

    5. #4
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      Re: Poor ping since yesterday

      Wow, same here mate. I'm on the kincorth exchange in aberdeen. Since yesterday, my download rate has halved, my upload went from 750 to 180, and pinging bbc.co.uk and google.co.uk has gone from 50-60 to 250+. Phoned sky yesterday about it which was a complete waste of time. Interesting that you have the same probs and are from the silver city as well.

      Let me know if you find out anything.

    6. #5
      IWasNotTheEnemy's Avatar
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      Re: Poor ping since yesterday

      sorry, didnt see that was easynet first...

      there is a deliberate slow down once it gets to the OV network but cant see why it would jump so high...might just be a routing problem

      and yeah, calling Sky will get you nowhere as gaming doesnt have an provisions to get it working again (even the max delay thing is unofficial)
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #6
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      Re: Poor ping since yesterday

      Quote Originally Posted by IAmNotTheEnemy View Post
      sorry, didnt see that was easynet first...

      there is a deliberate slow down once it gets to the OV network but cant see why it would jump so high...might just be a routing problem

      and yeah, calling Sky will get you nowhere as gaming doesnt have an provisions to get it working again (even the max delay thing is unofficial)
      That's why I'm not even going to try and phone them. I already have my max delay's reduced to 8 though so its not that. I'm just interested if any other sky user is having the same problems as well.

    8. #7
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      Re: Poor ping since yesterday

      Tracing route to secure.jolt.co.uk [82.133.85.65]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms 192.168.0.1
      2 44 ms 57 ms 43 ms cr0.nsknc.uk.easynet.net [87.87.251.250]
      3 39 ms 39 ms 39 ms ip-87-87-169-65.easynet.co.uk [87.87.169.65]
      4 249 ms 249 ms 249 ms be2.er10.thlon.ov.easynet.net [195.66.224.43]
      5 249 ms 249 ms 248 ms te1-3.cr05.tn5.bb.pipex.net [195.66.224.29]
      6 316 ms 250 ms 249 ms g1-1-6.ar01.tn5.bb.pipex.net [62.72.140.142]
      7 249 ms 249 ms 248 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
      1.14]
      8 250 ms 250 ms 249 ms secure.jolt.co.uk [82.133.85.65]


      Trace complete.


      same as yourself, problems start on hop 4.

    9. #8
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      Arrow Re: Poor ping since yesterday

      I live in union grove ABERDEEN and my ping is between 200 and 400 ping, this has been like this for the past 2 days now, must be something wrong with the exchange.
      I have spoke to bt and they said that SKY have to report this to bt wholesale if there is a problem with it but speaking to sky broadband support is a complete waste of time as there system is never working

      My problem also starts on hop 4.

      im Aberdeen West exchange
      Last edited by lawsangel; 31-01-08 at 04:58 PM.

    10. #9
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      Re: Poor ping since yesterday

      Just spoke to my pal whol lives in urquart road, he's with sky and having the same issues as us since yesterday.

    11. #10
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      Re: Poor ping since yesterday

      my granda also has sky bb and is also having the same problem.
      he is on the same exchange as me.
      So what do we do now?

     

     
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