Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 3 of 3 FirstFirst 123
    Results 21 to 24 of 24

    Max delay who do I contact?

    This is a discussion on Max delay who do I contact? within the Gaming on Sky forums, part of the Sky Broadband help category; Wired will ALWAYS be better...

    1. #21
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Max delay who do I contact?

      Wired will ALWAYS be better


    2. Advertisement
    3. #22
      seaninfrared's Avatar
      seaninfrared is offline Sky User Member
      Exchange: Gorseinon, South Wales
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jan 2007
      Location
      Swansea
      Posts
      127
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Max delay who do I contact?

      Ok, someone picture this set up, this is the current set-up of my internet...

      Filter - master socket - 5m RJ11 cable into a MONSTER POWER SUPPLY (reduces noise/interference on line) - 2m RJ11 from MONSTER POWER SUPPLY - Router

      So basically, about 6m of RJ11 cable used to my router from master socket, but it is passed through a MONSTER POWER SUPPLY which lowers interference and noise.

      Can someone tell me if a XTE-2005 faceplate will reduce the attenuation, which will mean I can do without the extra 6m RJ11 cable to the power pack, and rather have it filtered straight from the faceplate.

      Here are my stats, any suggestions people!? Ask for uncap? Higher speeds possible? ADSL2+? MAX DELAY settings?


      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 608 Kbps, Downstream rate = 2912 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 12.9 13.0
      Attn(dB): 55.0 31.5
      Pwr(dBm): 18.7 6.8
      Max(Kbps): 5088 1120
      Rate (Kbps): 2912 608
      G.dmt framing
      K: 92(0) 20
      R: 16 16
      S: 2 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 92 20
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.1720 8.7619
      L: 744 168
      D: 64 8
      Counters
      SF: 1872676 1872674
      SFErr: 12 0
      RS: 63671014 15917729
      RSCorr: 127592 258
      RSUnCorr: 192 0

      HEC: 12 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 218642814 0
      Data Cells: 622025 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 18 0
      SES: 15 0
      UAS: 43 0
      Total time = 8 hours 51 min 46 sec
      SF = 1872676
      CRC = 12
      LOS = 24
      LOF = 0
      ES = 18
      Latest 1 day time = 8 hours 51 min 46 sec
      SF = 1872676
      CRC = 12
      LOS = 24
      LOF = 0
      ES = 18
      Latest 15 minutes time = 6 min 46 sec
      SF = 23936
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52989
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52872
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

      Looks like my attenuation has gone down by 2, and the SNR more or less has stayed the same. Wondering if faceplate will filter out noise (or as much) to save me the 6m of RJ11 cabling from filter.

      Thanks All, Sean!

      Ok pings. (24/05/08)

    4. #23
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Max delay who do I contact?

      best setup is: -

      socket>xte-2005 faceplate>sky supplied dsl cable>router>ethernet to PC

      any variance on this will add to possible noise on the line and problems with connection...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #24
      Noki's Avatar
      Noki is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Jan 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Max delay who do I contact?

      Hi,

      I did not know anything about max delay until I discovered these forums.

      First discovered high ping during COD 4 on PC. Tried updating drivers antivirus you name it. I only started getting problems a week ago. was normally 90 now 130-160.

      So heres my expercience. Phone 0870 515 515 and got through after 20 mins that was weekday 2200. Explained I had high ping straight away and wanted to go to Tier 3. The guy on the other end of the phone who sounded asian went through the troubleshooting standard Tier 1.

      run - command - netstat
      Checking connections, master socket you name it and said I had too many browsers open. I told him no way put me through to someone else. He would not and in the end after a fight I gave up.

      Sunday 6/1/08
      2nd Call
      45 min wait to Tier 1. Irish guy answered I explained I need Tier 3 please put me through. He said he would have to go through the troubleshooting to give me a ticket to Tier 3. He even waited on the phone while I started COD 4 to see if I had a better ping. I said waste of time but did it anyway he was polite. No luck.

      I said I still have problems ping of 80 to speedtest.net and 71 approx to ping bbc.co.uk in command prompt. He said ok ill put you to Tier 3.

      15 mins wait Scottish lady answered and asked for ticket number I said I never got one I was just put through. She said ok checked my record and got it from there.
      She said would you like gaming settings and I said yes please new exactly what I was talking about. She put max delay down to 8 and found some errors on my line she fixed them and reset me router.

      On restart of router she said looking good at this end.
      Did speedtest.net ping was down to 51 from 81
      Command prompt ping bbc.co.uk was down from the 70's to 37ms

      So basically my ping has halved and my dl speed is still the same.

      I thought Im very happy. Left ticket open for 24 hours to see if the line will be ok as sometime they can become unstable.

      After that I decided to try COD 4 again logged in and thought nice I get a ping of 70-80 (COD 4 ping is double what your normal ping should be for some reason) After 2 mins of playing the ping rose up to the 150-200 mark making it really laggy. So COD 4 for me is not sorted.

      What I plan to do tonight is get my BF2142 working and check the ping on that if it is stable around the 40ms (was 77ms in BF2142 before max delay changed )then It must be something to do with the COD 4 game reinstall maybe.
      Also done a disk cleanup and defrag last night which ive been told can help ping. I should have more info to update my progress tomorrow. Hopefully game related and not Broadband related and an easy fix.

     

     
    Page 3 of 3 FirstFirst 123

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION