Low Pings WITHOUT Fastpath!!!

[gill07]

Originally Posted by Bully

Yes this does work!!! I have had a ping issue when Sky switched me to the mid package, pings between 75 and 100ms. I rang Sky 5 times with no joy, I rang this morning and got put through to tier 3, the guy told me there is nothing they can do as they do not support on-line gaming, I said so you cannot configure my line to help my ping "like max delay setting", the guy said he will have a look, the max delay was set to 32, he said he could try changing max delay to 8, once he done this, my ping instantly dropped to 28ms and now all is well!!!!

Of course Sky support Online gaming.

[alex-k]

what number do u guys ring? coz some of sky members dnt understand what ping is

[alex-k]

btw what information do they ask u? like telephone number or sumtin? just want to be ready properly

[alex-k]

ah cheers for advice i just rang them and the guy setted my max delays to 8 and it really helped me thanx alot

[neolithian]

ERM,

The picture your showing shows a latency of 33 ms - i'd be drooling at that. Mine is 110ms to my nearest server in maidenhead !!

Still - i've tried an email to broadband support - it says they'll reply shortly (and santa still exists of course )

[Sky_Surfer]

my picture is stats from my works isp. My sky pings are around 80-100 on UK servers. I do have a very poor BT line but getting something done isn't easy as any problems i have are intermittent.

[syK]

hi guys, i really want to get this sorted can any1 give me the telephone number i should ring and the information i need to have ready? thanks

-matt

[IWasNotTheEnemy]

thats the point of a ticket system, you have to get a ticket and wait ur turn......you que for other things in life so this is another one im affraid. just get a ticket raised and call back in once u have the number after a day or so and see if you'll go through

[alex-k]

Originally Posted by syK

hi guys, i really want to get this sorted can any1 give me the telephone number i should ring and the information i need to have ready? thanks

-matt

i will just tell you what i done i just called 08705 800 800 and was pressing about broadband , than i said to guy that i need to my max delays to set to 8 and he just transfered me to tier 3 and i told him to set my max delays to 8 and he done that, so in few minutes i had good ping in game

[tubemonster]

Originally Posted by neolithian

ERM,

The picture your showing shows a latency of 33 ms - i'd be drooling at that. Mine is 110ms to my nearest server in maidenhead !!

Still - i've tried an email to broadband support - it says they'll reply shortly (and santa still exists of course )

What email address did you use? I would like to contact them ref a different matter