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    High ping in evenings

    This is a discussion on High ping in evenings within the Gaming on Sky forums, part of the Sky Broadband help category; Hey. Ive been having some problems. For the past couple of days i've been getting a progressively high ping after ...

    1. #1
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      High ping in evenings

      Hey.

      Ive been having some problems. For the past couple of days i've been getting a progressively high ping after 4pm. It starts at about 50-60, then by 7pm its at 600-700 where it peaks. It infuriated me last night so i went to sleep, to find that the next morning everything was back to normal with a 50 ping.

      Can anyone tell me why this is and how to fix it? Someone told me that it could be people coming home from work to use their internet, in which case... what can i do?

      Any help would be massively appreciated.

      Thanks,

      Tom


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    3. #2
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      Re: High ping in evenings

      same is happening to me on 8mb, my ping is about 700+ where I was pinging about 100 have run a speed test and only getting about 1mb download speed no good when using two computer with that speed

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      Re: High ping in evenings

      i have had the same issue for the last two nights i have taken the liberty of phoniogn sky bb and they have said they are doing a wisht test ? i'm in the progress of phoning them back but keep getting a non uk call centre and their having technical difficulties too now. i'm getting very annoyed.

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      Re: High ping in evenings

      yep andycs it has been happening for the last two nights here as well, highest dl speed on a speed test is 1mb not very good for an 8mb line.

      I've been sending email to broadband tec support if i ever get an answer.

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      Re: High ping in evenings

      Ive emailed them explaining my problem. Theres no chance of me ringing them up, only to waste my time and money trying to explain a problem to someone who doesn't speak english fluently.

      I'll let you guys know the results as soon as i get them.


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      Re: High ping in evenings

      And yes, its been the last 2 nights for me too. Do you guys live in south-east england by any chance?

      Just trying to find some similarities between us, so maybe sky can locate the problem more easily.

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      Re: High ping in evenings

      No south wales me

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      Re: High ping in evenings

      I've noticed a similar thing recently which is starting to bug me a little bit.

      Even a tracert to bbc.co.uk is returning results of 350 - 490 ms at the moment.

      And just to add more confusion to matters, I'm located in the North-West.

      Jeffers

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      Re: High ping in evenings

      Yep im pinging up in the 700's now. Its definately sky, just a matter of time before i get an answer i guess.

      I can see whats gonna happen though. They won't be able to fix it, and we wont be able to switch broadband because we're stuck in a contract.

      Very irritating if that is the case.

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      Re: High ping in evenings

      Hi all,

      It is not sky's network you are on, as if you are on connect you are using btipsteam as such you are on bt's network not sky's. Many people on bt's network get these high ping times but i am affraid that sky wont be able to do anything about it without going through bt as they control the connections on the connect package. Most people on sky's network ( i.e , base / mid / max packages ) dont have as much of a ping issue as people do on the connect package...

      I am on max and dont see any high pings at any times but that could be my exchange not being overloaded but as i have said before for me sky has the best pings for me for games like CS:S + quake4 with between 10ms to 45ms i never ping any higher to uk servers ( of decent quality of course )

      Hope bt sort your speeds out.

      Ian
      Bt phone socket and wiring help > http://www.skyuser.co.uk/forum/cabling-faceplate-help/

      Router stats and help on understanding them > http://www.skyuser.co.uk/forum/router-stats/

     

     
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