Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 4 123 ... LastLast
    Results 1 to 10 of 37
    Like Tree6Likes

    BT Playing 'Tough Cookie To Crack' Games

    This is a discussion on BT Playing 'Tough Cookie To Crack' Games within the Everyday Life forums, part of the Community channel category; Our daughter has just sussed that instead of using her mobile phone to call her friends she can use the ...

    1. #1
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      BT Playing 'Tough Cookie To Crack' Games

      Our daughter has just sussed that instead of using her mobile phone to call her friends she can use the BT phone and then not have to use any of her credit.

      A quick call to BT and it transpires that I have to pay 3.15 per month to block mobile calls, (absolute daylight robbery) or;

      I can pay an extra 1.85 per month excluding line rental. (I was paying 8.15 a month for anytime calls and friends and family mobile and something else)

      The guy at BT offered me 10 a month instead of 8.15 and get the same as before, but free calls to mobiles, but I have to sign up for another 12 months. Therefore the 1.85 is cheaper than paying 3.15 a month to block outgoing calls to mobiles. However, the line rental is due to go up to 15.45 per month soon apparently.

      He said I would have to sign up for another 12 months, and I said that I didn't want to, so he said I will put you through to Cancellations as they have more clout.

      Cancellations can do nothing, they cannot even match the deal that he offered.

      Rang back to try and speak to the guy again, but absolutely impossible to do so, so do I stay or do I go?




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,077
      Thanks
      828
      Thanked 2,207 Times in 2,076 Posts

      Re: BT Playing 'Tough Cookie To Crack' Games

      Something for your daughter to think about...



      Do you intend to get Sky Fibre when it is eventually activated in your exchange (perhaps next year)? If so, then Sky doesn't have any option like what you are asking for. It does have a system where you are notified if the spending goes over a preset limit though.

      In the mean time, off to the workshop and make some new toys...


      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      Re: BT Playing 'Tough Cookie To Crack' Games

      Do you intend to get Sky Fibre when it is eventually activated in your exchange (perhaps next year)?
      Possibly, although I am not convinced as a family we need to.

      If so, then Sky doesn't have any option like what you are asking for. It does have a system where you are notified if the spending goes over a preset limit though.
      Does Sky not have the ability to block mobile calls, or include a package that does include them?

      Maybe I should research and do an article on BT versus Sky and see if there really is a difference between the 2 companies and any savings that could be made?

      The issue then of course you cannot have Sky Broadband or Sky Fibre unless you have Sky Line Rental.

      /off to sulk as really annoyed with BT




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,077
      Thanks
      828
      Thanked 2,207 Times in 2,076 Posts

      Re: BT Playing 'Tough Cookie To Crack' Games

      Sadly not.

      With the Talk Unlimited package you can call Mobile phones for a little less than the normal Sky Talk package, but sadly the cheapest price is 6.12p per minute.

      I avoid using my land-line to call mobiles.

      A grounding and requirement for her to pay back the cost of the calls are the only realistic things that can be done at the moment. Of course the thumb screws are always another option .
      NewsreadeR likes this.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      andrewjr's Avatar
      andrewjr is offline Sky User Member
      Exchange: NDSIT
      Broadband ISP: NOWTV Super Fibre
      Router: VMG1312-B10A & Asus RT-86U with Merlin FW
      Sky TV: Sky Q 2TB
      Join Date
      Sep 2006
      Posts
      1,249
      Thanks
      28
      Thanked 144 Times in 110 Posts

      Re: BT Playing 'Tough Cookie To Crack' Games

      how about one of these Telephones - Telephones with Answer Machine 1 - KX-TG8061EB -Specification -Panasonic UK & Ireland

      allows you to block outgoing numbers and prefixes i.e 07 for mobile

      Block Outgoing Calls on Sky Telephone Lines | DHN <-- i know it relates to sky but read the article
      NewsreadeR likes this.
      AirPort Extreme + Sky Fibre Guide | Mac OSX Automator for xDSL stats for HG612 & Vigor 130

      Hauwei Cab > VMG1312-B10A > RT-86U Merlin | 58301/12298


    7. #6
      dtr44's Avatar
      dtr44 is offline Sky User Member
      Exchange: halfway wshal
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2006
      Location
      glasgow
      Posts
      1,022
      Thanks
      0
      Thanked 1 Time in 1 Post

      Unhappy Re: BT Playing 'Tough Cookie To Crack' Games

      Quote Originally Posted by NewsreadeR View Post
      Our daughter has just sussed that instead of using her mobile phone to call her friends she can use the BT phone and then not have to use any of her credit.

      A quick call to BT and it transpires that I have to pay 3.15 per month to block mobile calls, (absolute daylight robbery) or;

      I can pay an extra 1.85 per month excluding line rental. (I was paying 8.15 a month for anytime calls and friends and family mobile and something else)

      The guy at BT offered me 10 a month instead of 8.15 and get the same as before, but free calls to mobiles, but I have to sign up for another 12 months. Therefore the 1.85 is cheaper than paying 3.15 a month to block outgoing calls to mobiles. However, the line rental is due to go up to 15.45 per month soon apparently.

      He said I would have to sign up for another 12 months, and I said that I didn't want to, so he said I will put you through to Cancellations as they have more clout.

      Cancellations can do nothing, they cannot even match the deal that he offered.

      Rang back to try and speak to the guy again, but absolutely impossible to do so, so do I stay or do I go?
      with sky they dont block mobiles but will cut off phone if it goes over 100 [ i know as my 22 year old has done this 2 months in a row ] apart from cutting her thumbs off there's nowt to be done [

    8. #7
      Ned Ludd's Avatar
      Ned Ludd is offline Sky User Member
      Exchange: Haxby
      Broadband ISP: PlusNet
      Router: TP-Link WR2543ND
      Sky TV: FreeSat
      Join Date
      Sep 2008
      Location
      York
      Posts
      703
      Thanks
      7
      Thanked 8 Times in 8 Posts

      Re: BT Playing 'Tough Cookie To Crack' Games

      Quote Originally Posted by andrewjr View Post
      how about one of these Telephones - Telephones with Answer Machine 1 - KX-TG8061EB -Specification -Panasonic UK & Ireland

      allows you to block outgoing numbers and prefixes i.e 07 for mobile

      Block Outgoing Calls on Sky Telephone Lines | DHN <-- i know it relates to sky but read the article
      I remember us doing something similar years ago. Our kids just went and bought a cheapo phone for about 50p and plugged that in!
      We never knew for months how they were doing it but, when we did find out, I bought a gadget to attach to the phone socket to stop them swapping phones anymore!
      Geoff, York.
      Can't call me a Luddite now!


    9. #8
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,077
      Thanks
      828
      Thanked 2,207 Times in 2,076 Posts

      Re: BT Playing 'Tough Cookie To Crack' Games

      There is one really brilliant feature available now with Sky Talk: the My Sky account.

      I know, I know, it has been there for some time. It is possible though to sign in to it and check your itemised telephone bill. It is used to be possible to download it, but you can always copy and paste it into Excel, or some other spreadsheet.

      From there it is very easy to find out the dates and times of when specific telephone numbers were called and check them out.

      Since this information is available for 12 months, it can be worrying once your teenagers find out about backdating charges to their pocket money.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #9
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,212
      Thanks
      108
      Thanked 377 Times in 305 Posts
      Blog Entries
      48

      Re: BT Playing 'Tough Cookie To Crack' Games

      Well Cancellations told me that they would get the guy I spoke to to ring me back within 24 hours to confirm that we could get that deal, and guess what, no phone call. How did I know that was going to happen?




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    11. #10
      dtr44's Avatar
      dtr44 is offline Sky User Member
      Exchange: halfway wshal
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2006
      Location
      glasgow
      Posts
      1,022
      Thanks
      0
      Thanked 1 Time in 1 Post

      Re: BT Playing 'Tough Cookie To Crack' Games

      Quote Originally Posted by NewsreadeR View Post
      Well Cancellations told me that they would get the guy I spoke to to ring me back within 24 hours to confirm that we could get that deal, and guess what, no phone call. How did I know that was going to happen?
      is it because your psychic? and did you know i was going to ask if you were psychic/

     

     
    Page 1 of 4 123 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION