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O2 mobile users suffer network problems across UK
This is a discussion on O2 mobile users suffer network problems across UK within the Everyday Life forums, part of the Community channel category; BBC News - O2 mobile users suffer network problems across UK Thousands of O2 mobile subscribers have lost voice and ...
- 11-07-12, 07:53 PM #1
O2 mobile users suffer network problems across UK
BBC News - O2 mobile users suffer network problems across UK
Thousands of O2 mobile subscribers have lost voice and data services across the UK due to a problem with the network.
The firm said that it had begun experiencing issues "at lunchtime" but was unable to explain the cause.
GiffGaff and Tesco Mobile customers - who also make use of O2's masts - have also been affected.
O2 said the problem is not based on geography. Some subscribers still have connections at the same location as others who do not.
A statement on the firm's website said: "Those customers affected will have difficulty making or receiving calls, sending texts or using data. Our engineers are dealing with the problem as a priority and we hope to restore full service as soon as possible."
Many users wrote messages on Twitter to complain about the issue...
Advertisement- 11-07-12, 08:48 PM #2
Re: O2 mobile users suffer network problems across UK
The bbc website seems to be down as well now as I am getting a 500 error.
- 11-07-12, 08:51 PM #3
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Re: O2 mobile users suffer network problems across UK
Same for me, although on Twitter the Beeb say...
We are aware that our website is experiencing some difficulties and we are investigating.
https://twitter.com/bbcpress/status/223136161839853568
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- 12-07-12, 09:30 AM #4
Re: O2 mobile users suffer network problems across UK
Apparently the O2 problem is their system isn't recognising many handsets/SIM's. Odd situations like 2 O2 customers in the same room with one getting full bars strength and service whilst the other having no connection whatever. They don't seem to know what's causing the problem! Apparently you can still register new SIM's and they work OK.
- 12-07-12, 10:59 PM #5
Re: O2 mobile users suffer network problems across UK
i was through Tesco mobile which half uses the o2 network and it was fine when i turned it on this morning though i don't use 3g just wifi

- 13-07-12, 12:53 PM #6
Re: O2 mobile users suffer network problems across UK
- 13-07-12, 08:35 PM #7
Re: O2 mobile users suffer network problems across UK
Maybe when you tried it it was using the half of the network that isnt O2.
- 14-07-12, 11:34 PM #8
Re: O2 mobile users suffer network problems across UK
hum maybe possible don't know what all the fuss is about it happens to everything technology i wonder what people would do if mobile phones weren't around

- 15-07-12, 08:37 PM #9
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Re: O2 mobile users suffer network problems across UK
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- 15-07-12, 09:31 PM #10
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