Moved My Sky Q Router and Used Extension Lead

[Hawicksky]

Hi

I think I may know but good to get an authorative answer.

I moved my Router today using a telephone lead (c 10 metres). Now my Q box won't pick up the WiFi even though my phone gets a great signal).

Do I need to acquire a grey DSL lead? Does it come in 10m extension? We're trying to get a better spread of WiFi throughout the house so have moved the router to the first floor landing.

Thanks in advance

A

[HamMan]

Perhaps you could use a WIFI Extender or replace an existing double power socket with a WIFI Extender socket, that way you could perhaps leave the router where it is and avoid the long cables. If you search on YouTube you can find lots of help on set up and using them.

[Koala5]

Extending the telephone cable to the router that distance is likely to degrade the speed and stability of your broadband connection, you would be better off trying to address the WiFi problem.