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    Moved My Sky Q Router and Used Extension Lead

    This is a discussion on Moved My Sky Q Router and Used Extension Lead within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; Hi I think I may know but good to get an authorative answer. I moved my Router today using a ...

    1. #1
      Hawicksky's Avatar
      Hawicksky is offline Sky User Member
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      Moved My Sky Q Router and Used Extension Lead

      Hi

      I think I may know but good to get an authorative answer.

      I moved my Router today using a telephone lead (c 10 metres). Now my Q box won't pick up the WiFi even though my phone gets a great signal).

      Do I need to acquire a grey DSL lead? Does it come in 10m extension? We're trying to get a better spread of WiFi throughout the house so have moved the router to the first floor landing.

      Thanks in advance

      A


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    3. #2
      HamMan's Avatar
      HamMan is offline Sky User Member
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      Re: Moved My Sky Q Router and Used Extension Lead

      Perhaps you could use a WIFI Extender or replace an existing double power socket with a WIFI Extender socket, that way you could perhaps leave the router where it is and avoid the long cables. If you search on YouTube you can find lots of help on set up and using them.

    4. #3
      Koala5's Avatar
      Koala5 is offline Sky User Member
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      Re: Moved My Sky Q Router and Used Extension Lead

      Extending the telephone cable to the router that distance is likely to degrade the speed and stability of your broadband connection, you would be better off trying to address the WiFi problem.

     

     

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