Quote:
Originally Posted by Saturday
Many people find that their old sockets develop faults and are noisy. When a noisy line is reported a BT engineer is sent out to investigate. Most times BT engineers replace old sockets with new NTE5s. There would be no charge for this. However, BT will sometimes make a charge if an engineer is called out and no fault is found. The above relates to voice call problems only - BT are not interested if you have ADSL problems.
Failing that an alternative would be to buy a NTE5 and filtered faceplate and fit it yourself to the side of the existing old socket then connect the two together and all subsequent wiring being connected to the new socket only.
The cabling and faceplate help forum has all this info covered as I've already advised you. You just need to look for it.
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Hi Saturday, after I have another research on the Internet, I just find out about this
BT Line Test using 17070, then option 2, which I didn't know all this time until now. I read it and follow it, removing all the extensions, plus the Commtel Phone guard as well, and only plug in my Binatone Speakerphone 510SMS corded phone into my BT master socket to do the test.
I dialled the 17070 number, then option 2, before the phone call was connected, I heard "hum" noise, as if sounded like electronic interference. And then, while I was listening for the Quiet Line Test, I keep hearing small pops continuously like a heart beat.
Is this normal? or do I have a nosily line?
Also, every time, when I make a call using one of the phone cards, and while the call is connected, its goes like this all the time... produce a "hum" sound, then the call went through by says "Please enter your PIN number" - the PIN from the phone card and the same goes all the time when I'm making every phone calls.
And yup! Its definitely LJU2/2A master box as I saw the label inside the master box when I remove my Commtel Phone Guard from my master BT socket.
I took the liberty of taking a picture of my
old Brown G.P.O. BT35A Junction Box in the living room, its looks horrible and its old too!! Hanging by wires on each side, even its swings back and forth when I touch it or when the window is open on windy day!! I asked my dad about it and he says that BT Engineer says its fine and its works perfectly when he first installed the phone line back in 1973, but I doubt it very much as it looks horrible and its too old, period!
Oh, by the way, here are my router stats when its connected with only one micro-filter and and router connected via 20m ASDL twisted round extension as follows:
/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 15323 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.3 13.5
Attn(dB): 31.0 18.6
Pwr(dBm): 0.0 12.4
Max(Kbps): 15960 864
Rate (Kbps): 15323 764
G.dmt framing
K: 239(0) 24
R: 16 16
S: 1 8
D: 64 8
ADSL2 framing
MSGc: 59 68
B: 238 23
M: 1 8
T: 2 1
R: 16 16
S: 0.4980 7.7037
L: 4096 216
D: 64 8
Counters
SF: 2655 2653
SFErr: 31 1
RS: 345214 22550
RSCorr: 1850 0
RSUnCorr: 2412 0
HEC: 31 0
OCD: 1 0
LCD: 0 0
Total Cells: 1556520 50827
Data Cells: 43 17
Drop Cells: 0
Bit Errors: 0 0
ES: 1 1
SES: 1 0
UAS: 14 16
Total time = 1 min 2 sec
SF = 2655
CRC = 31
LOS = 0
LOF = 0
ES = 1
Latest 1 day time = 1 min 2 sec
SF = 2655
CRC = 31
LOS = 0
LOF = 0
ES = 1
Latest 15 minutes time = 1 min 2 sec
SF = 2655
CRC = 31
LOS = 0
LOF = 0
ES = 1
Previous 15 minutes time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
I want to double check first before I report to BT for a fault on my phone line. Thanks, Saturday.