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    sky splitter

    This is a discussion on sky splitter within the Cabling and faceplate help forums, part of the Sky Broadband help and support category; The problem is the TV engineer will normally attend before the broadband has even been ordered so they will connect ...

    1. #11
      dsldude's Avatar
      dsldude is offline Sky User Member
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      Re: sky splitter

      The problem is the TV engineer will normally attend before the broadband has even been ordered so they will connect there digibox splitter to the master socket, then Mr Jones will get his router see a spare phone socket on the splitter and connect the filter to said splitter, which then effectively leaves the sky TV box and the telephone unfiltered.

      Although there is a photo showing quite clearly that the filter must be the 1st thing connected to the phone socket in the setup guide but who reads those.


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    3. #12
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: sky splitter

      The problem is the TV engineer will normally attend before the broadband has even been ordered
      Not in this case though, the O2 broadband was present before the TV fitter put in the box. Many people have broadband before they get Sky. I have seen the same problem raised on the Plusnet forum.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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