Orange - Upgrade your phone?
Posted 09-10-07 at 04:06 AM by NewsreadeR
Having been a customer of Orange for about 2 and a half years, I felt I was behind the times technology wise.
I rang last week to ask for a new phone as an existing customer. Well, if you think Sky are bad for existing customers, think again.
I wanted a Blackberry phone. Why? Cos they looked posh and full of features that I would probably never use.
Would they give me one FOC? Nope....
The price I was quoted was £149.00
After threatening to cancel, it was finally discounted to £79.
As I am as tight as a duck's backside, I said no and was put through to cancellations.
Paying £35.00 per month (at least £1050.00) over and above the term of my contract, I was informed that I was a low spender and that no more discount was applicable.
I tried every trick in the book, no way were Orange going to budge.
In the end the best deal I could get was:
http://shop.orange.co.uk/shop/show/h...il/pay_monthly
With a £25.00 credit, and a 512mb Memory card.
I got the phone yesterday and am well happy. I did want the Blackberry one, but will just have to settle for this. Having paid Sky £300.00 for HD and Sky+ my Missus was not going to let me spend any more
I rang last week to ask for a new phone as an existing customer. Well, if you think Sky are bad for existing customers, think again.
I wanted a Blackberry phone. Why? Cos they looked posh and full of features that I would probably never use.
Would they give me one FOC? Nope....
The price I was quoted was £149.00
After threatening to cancel, it was finally discounted to £79.
As I am as tight as a duck's backside, I said no and was put through to cancellations.
Paying £35.00 per month (at least £1050.00) over and above the term of my contract, I was informed that I was a low spender and that no more discount was applicable.
I tried every trick in the book, no way were Orange going to budge.
In the end the best deal I could get was:
http://shop.orange.co.uk/shop/show/h...il/pay_monthly
With a £25.00 credit, and a 512mb Memory card.
I got the phone yesterday and am well happy. I did want the Blackberry one, but will just have to settle for this. Having paid Sky £300.00 for HD and Sky+ my Missus was not going to let me spend any more
Total Comments 4
Comments
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Orange, So people do actually still use them? Even after they remove half of the damn features and plaster it with their silly network branding.
£25.00 Credit?? You now on a P&G or something? or was that £25 to your account?? What is your tarrif like on the £35?? |
 
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Yes. I have been with Orange for years.
As for the bloatware, plenty of posts to remove it plastered on the information superhighway. £25 credit was on my account as I moaned there was no case. That reminds me, I ain't had my memory card yet. |
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Well my phone has had to be replaced, having spent about 3 hours on the phone to them, explaining that my phone has been locking up, they agreed to replace my new phone for a refurbed one.
Naturally I told them that was unacceptable, to their credit, they did agree to replace it with a brand new one. This arrived about 20 minutes ago and hasn't locked up yet....... |
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Give Orange their dues, they have just credited £176.25 to my account for the hassle and to buy my wife a new phone. Long story but it got broken in all the messing around.
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Updated 17-11-07 at 02:22 AM by NewsreadeR |
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