If you are SKY Broadband user and you have trouble sending/receiving e-mails, follow the procedure:

• Microsoft Outlook=>Tools=>E-mail Accounts

• Add a new e-mail account (Next)

• POP3 (Next)

• Your Name: AABBCCDD EEFFGGHH
• E-mail Address: your_sky_username@sky.com

• Incoming mail server (POP3): pop.googlemail.com
• Outgoing mail server (SMTP): smtp.googlemail.com

• Username: your_sky_username@sky.com
• Password: type_your_sky_password (the same password as you would log in on ‘My Sky’)

• Tick the box Remember password

• Select More Settings

o Select tab Outgoing server

 Tick the box My outgoing server (SMTP) requires authentication
AND
select Log on using:
Username: your_sky_username@sky.com
Password: type_your_sky_password (the
same password as you would log in on ‘My Sky’)

Tick the box Remember password

o Select tab Advanced

• Tick the box This server requires an encrypted connection (SSL)
Value 995 should be inserted into field Incoming server (POP3)

• Below that, tick the box This server requires an encrypted connection (SSL)
Value25 should be inserted into field Outgoing server (SMTP)

Confirm changes with OK, Next, Finish.