Ps3 80023102 error

[L_may33]

Hi,
Im new to the site so please bear with me

i have recently got a new router from sky a Sagemcom f@st 2504n and ever since i've been using it i've been getting this error code come up every time i go to the ps3 store.
i spoke to sony and they told me to change my TCP/UDP settings but when i rang sky for help they said they do not offer this service i was wondering if any one could help me on how to change these settings

thanks

[Fryingpan77]

This error sometimes happens when the playstation store is under repair. You could also try deleting your card details and start again, or maybe use a different card. I've not heard about having to change TCP/UDP settings. It should be just, plug in and play.
How long have you had this problem for ?

[L_may33]

Hi, I've had this problem for about a month now, I've tried deleting my details and starting again but this made no difference. I did not the problem before the new router. When I spoke to Sony they gave me a load of TCP and UDP numbers to put in and this I where I got stuck

TCP 80-443-5223-10070-10071-10072-10073-10074-10075-10076-10077-10078-10079-10080

UDP 3478-3479-3658-10070

Appriciate the help thanks

[Fryingpan77]

I'm not to clued up on changing these settings, but I'm wondering if maybe putting your PS3 into your routers DMZ might help if you haven't tried this already.
My PS3 is in DMZ and I don't have any problems.
Here's a link to the instructions, It's pretty straight forward but if you need any help, just post back.

GUIDE: PUT YOUR PS3 IN A DMZ - AfterDawn: Forums

[Isitme]

These are ports, they are confusing you with their jargon. I don't think you need ports open to get into the store. I believe there was an update which 'broke' some account setting and required the account to be reactivated. Instructions here - Changing your PlayStation Network account password*-*PlayStation Support Guides

[L_may33]

Thanks for the response I'll let you know how I get on, might take me a while to get my head around it