Trial Period

[Isitme]

I think they have set your noise margin too low. If you have the Billion router you could probably tweak it up a bit which would make it more stable. Exdee knows more about that than me so he could probably advise. If you are not using the Billion, let us know what you have.

[Sphinxy]

I think they have set your noise margin too low. If you have the Billion router you could probably tweak it up a bit which would make it more stable. Exdee knows more about that than me so he could probably advise. If you are not using the Billion, let us know what you have.

Hmm maybe, i dont actually see anywhere on my router menu to change such a thing i am on older versions of the Billion, being a Billion BiPac 5200.

Im trying to think what my SNR margin was when i was synching at 288. because back then i could be connected for 5days+.

[Isitme]

Your noise margin was very high, which you don't really want as the higher the noise margin the lower your sync speed will be. Exdee knows of a tool which enables you to do it, maybe he will be good enough to give the benefit of his experience.

[Sphinxy]

Your noise margin was very high, which you don't really want as the higher the noise margin the lower your sync speed will be. Exdee knows of a tool which enables you to do it, maybe he will be good enough to give the benefit of his experience.

Im sure he told me about that tool before but i dont think it was compatible with my router sadly. since its not the 7x series

[Exdee]

The 5200 has a trend chipset hence it's not possible to tweak the snr.

I don't think we've discussed your internal wiring yet..
How many sockets? junction boxes etc?

[Sphinxy]

The 5200 has a trend chipset hence it's not possible to tweak the snr.

I don't think we've discussed your internal wiring yet..
How many sockets? junction boxes etc?

1 Junction Box - 1 BT Master socket - 1 Filter - 1 cable to router

[Exdee]

I would be inclined to test the broadband and phone at the junction box. You can do this by temporarily removing your faceplate from the master socket and connecting the main BT wire coming in the junction box to it (terminal 2 and 5) .

Leave it there for a while and see if it still gives you problems.

[Sphinxy]

I would be inclined to test the broadband and phone at the junction box. You can do this by temporarily removing your faceplate from the master socket and connecting the main BT wire coming in the junction box to it (terminal 2 and 5) .

Leave it there for a while and see if it still gives you problems.

Hmm i dont really know what you mean by that. When the first Engineer came out, he did install a new Openreach faceplate..
Basically when u say junction box does u mean NTE5 socket?
i basically have a cable coming in from the outside going through a box, then the cable from the box to the NTE5 socket, then my filter is plugged in to that Socket and the router cable onwards.

[Exdee]

Hmm i dont really know what you mean by that. When the first Engineer came out, he did install a new Openreach faceplate..
Basically when u say junction box does u mean NTE5 socket?
i basically have a cable coming in from the outside going through a box, then the cable from the box to the NTE5 socket, then my filter is plugged in to that Socket and the router cable onwards.

Is this box inside your premises?

When I say junction boxes, I mean this:



This should give you the idea. They come in various shapes and sizes.

[Sphinxy]

Is this box inside your premises?

Ah yeah i have one of them inside the premises. The Engineer today did take a check at that to see if there was some sort of wire connected in there that caused slow speeds due to (radio frequencies) which i think he had removed.