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Asking for help This is a discussion on, High Ping Problems within the Technical help forum; Hello, Hope someone can help me this is driving me crazy. I am on ADSL2 Line, 16MB - DownStream Connection ...

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Old 02-10-08, 08:53 PM   #1
 
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High Ping Problems

Hello,

Hope someone can help me this is driving me crazy.


I am on ADSL2 Line, 16MB -

DownStream Connection Speed 4416 kbps
UpStream Connection Speed 768 kbps

I get good download speeds of about 600KBps but download speed has nothing to do with ping so i have heard.

Sometimes it reached 5012kbps but that dont bother me. Its my pings that are pretty high when playing games. I can play on UK servers fine with 40-55 Ping. But if i go on other servers i get 95-120 Ping. My friends on Sky or Virgin get 60 Pings.

Please dont say do a virus scan because its nothing to do with that it has been like this for a long time even on my old PC.

Thanks

Last edited by NathanKent; 02-10-08 at 08:58 PM.

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Old 02-10-08, 10:11 PM   #2
 
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Re: High Ping Problems

Have you asked for your max delays to be reduced ?
A quick search of the forum will reveal all, tho heres a starter for 10
Sky User - The unofficial support forum for everything Sky! - Search Results
Also post the stats from your router, which will show if there are any problems with your wiring.

Last edited by dholdi; 02-10-08 at 10:20 PM.

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Old 03-10-08, 04:27 PM   #3
 
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Re: High Ping Problems

Quote:
Originally Posted by dholdi View Post
Have you asked for your max delays to be reduced ?
A quick search of the forum will reveal all, tho heres a starter for 10
Sky User - The unofficial support forum for everything Sky! - Search Results
Also post the stats from your router, which will show if there are any problems with your wiring.
That link you sent me does not work. No such thread. I have not asked for my max delays reduced do i ring Sky and they will do this for me?

Stats :


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Old 03-10-08, 04:43 PM   #4
 
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Re: High Ping Problems

Have a look at this thread -
Sky Have Listened To The Gamers

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Old 03-10-08, 05:22 PM   #5
 
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Re: High Ping Problems

Whats the number to ring to get hold of Tier 3?

Do i just ask them to turn my max delays to 8? also will they understand what that means?

Thanks

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Old 03-10-08, 06:20 PM   #6
 
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Re: High Ping Problems

You maybe better using the Kana Form

How to Contact Sky (New) July 2008

Numbers on there as well.
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Old 03-10-08, 06:33 PM   #7
 
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Re: High Ping Problems

you can ring tier 3 if you want...don't expect much, though...













(tier 3 don't exist any more - just CST)...
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Old 03-10-08, 08:06 PM   #8
 
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Re: High Ping Problems

Ok what person or number do i ring to ask to change this setting?

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Old 03-10-08, 08:08 PM   #9
 
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Re: High Ping Problems